Carlson Toyota

Great New Sienna Everyone helped out to make our time involved in the purchase minimal. Sales, Pricing, Options and Acquisition and financing all went off without a Everyone helped out to make our time involved in the purchase minimal. Sales, Pricing, Options and Acquisition and financing all went off without a hitch. More

Exactly what we needed My wife and I needed to find a family car in a day and we had very specific needs. Andrew and team matched our pace and listened to our needs to help My wife and I needed to find a family car in a day and we had very specific needs. Andrew and team matched our pace and listened to our needs to help us find the perfect fit. I really didn't think we'd be going home with something that day. There was no pressure. Just professional, friendly, and consultative sales staff. More

Carlson Toyota employees care. Carlson Toyota employees helped to fix a mistake with the car I ordered immediately and with no excuses. They empathized and made it "better than righ Carlson Toyota employees helped to fix a mistake with the car I ordered immediately and with no excuses. They empathized and made it "better than right" because they kept me within my budget and continually checked to make certain I was happy. When I had to reschedule a service for my new vehicle (hitch installation) they responded promptly and with professionalism. I feel as if I am treated as more than just a guest at their store. I feel I am treated like a guest in their home. Thank you. More

“Break” down on the way ay to work. My right front break caliper seized up on my way to work. I pulled into Carlson Toyota. Dropped off my 2007 Yaris. A rental loaner was made available My right front break caliper seized up on my way to work. I pulled into Carlson Toyota. Dropped off my 2007 Yaris. A rental loaner was made available to me and I was on my way to work. I made it on time to work, my car was ready after work. Thank you! More

satisfied customer Everyone seems to enjoy working here. The pace is not rushed and you'll get all the time you need for questions. I drive past other dealerships to go Everyone seems to enjoy working here. The pace is not rushed and you'll get all the time you need for questions. I drive past other dealerships to go to Carlson. It's nice to have fresh coffee, cookies and bottled water while waiting. I also used the very clean rest room. I found a comfortable chair that was perfect for reading my book. More

Service is always excellent! I drive across town (from Roseville) to get my Toyoto serviced here. (We've had less success with another local dealership). I brought my van in for a I drive across town (from Roseville) to get my Toyoto serviced here. (We've had less success with another local dealership). I brought my van in for a "safety recall" and Scott provided a loaner car since it was a somewhat lengthy service. The employees are knowledgeable, trustworthy, and helpful. I'm always impressed. More

Exceptional customer service Always courteous, knowledgeable employees. Treat you like a guest. Always able to answer questions or find out the answer. I drive from Stillwater to Always courteous, knowledgeable employees. Treat you like a guest. Always able to answer questions or find out the answer. I drive from Stillwater to have my car serviced. More

Great heads up team work It was sort of like a spring training triple play: drive in, go have coffee, drive out. An overly ambitious metaphor but if you squint your eyes, it It was sort of like a spring training triple play: drive in, go have coffee, drive out. An overly ambitious metaphor but if you squint your eyes, it works! Thank you for the coffee and the car wash. More

Carlson always serves us well The problem (no head light or directional signals) required a part, so we were without our car for a while. But when the part came back, it was instal The problem (no head light or directional signals) required a part, so we were without our car for a while. But when the part came back, it was installed and the problem is solved. More

A+++++ The salesman are kind, funny and very down to earth!! They work to make your choice the best and they go up and beyond standard expectation for their The salesman are kind, funny and very down to earth!! They work to make your choice the best and they go up and beyond standard expectation for their customers!! The finance guys were very quick and made the signing of papers short and simple!! Was beyond pleased with the service I have received!! Would recommend to family and friends!! More