Carmax Norcross

I bought a used Tesla . I didn’t get much instruction how to work the computer in it but I did like the way my sales person KJ handled the sale. He was great. I didn’t get much instruction how to work the computer in it but I did like the way my sales person KJ handled the sale. He was great. More

ONiel is a fabulous sales rep and helped me through every single aspect of my purchase and trade-in!! Wonderful job! single aspect of my purchase and trade-in!! Wonderful job! More

I had an excellent experience at this dealership. The sales and support staff were courteous and no pressure or upselling of additional services. They completed my paperwork promptly and I was on my The sales and support staff were courteous and no pressure or upselling of additional services. They completed my paperwork promptly and I was on my way quicker than expected. More

I Could not be happier with my recent purchase from CarMax Norcross. More specifically with Tabitha, my sales associate. She was outstanding in so many ways being able to show me the Vehicle on my time CarMax Norcross. More specifically with Tabitha, my sales associate. She was outstanding in so many ways being able to show me the Vehicle on my timeline and went above and beyond for the delivery of my new vehicle. In the past, I have done business with CarMax only for selling my vehicles at the Alpharetta location., this time was different. Tabitha took the time and explained to me the process for purchase of a vehicle through CarMax and made sure that I was satisfied, while answering all of my questions. She was thorough and insightful and more importantly, open and honest during the whole purchase process. The vehicle that I end up selecting was done specifically through Tabitha, to the point I did not even test drive the vehicle that I finally purchased, I trusted her from start to finish for the purchase of the 2025 Hyundai Palisade. I would 100% recommend her to any of my friends and family when they’re in the market for purchasing a vehicle. I look forward to doing business with her and CarMax in the future. Unfortunately, there is only a five-star rating because of given the opportunity. I would double that. Thank you again, Tabitha!!!!!! Sincerely Keith More

They were very nice and helpful. Very motivating and determined felt welcomed. Made our child and us feel comfortable. Thanks again. Very motivating and determined felt welcomed. Made our child and us feel comfortable. Thanks again. More

The service was great and made easy! Great selection of vehicles and what we were looking for! Great selection of vehicles and what we were looking for! More

CarMax is awesome and the salesman KJ is amazing and very helpful and the sales manager was great too and I thank them so much for their service and support helpful and the sales manager was great too and I thank them so much for their service and support More

Great experience and very efficient! We recommend this location and bought 2 cars here over the past few years. We recommend this location and bought 2 cars here over the past few years. More

Michael and the staff were just amazing! I had a few hiccups on my end, but they were great about it and helped me navigate. Overall good experience. I had a few hiccups on my end, but they were great about it and helped me navigate. Overall good experience. More

We've purchased 2 cars now from CarMax, we will be looking again around April of 2027, we will start at CarMax. looking again around April of 2027, we will start at CarMax. More