Carmax Norcross

Chinnel C. was great! She was focused on delivering an awesome customer experience. Her follow-up with phenomenal from scheduling the test drive through final was great! She was focused on delivering an awesome customer experience. Her follow-up with phenomenal from scheduling the test drive through final delivery. She explained every step of the process and even came in on her day off to ensure our sale was finalized. More

O’Neil was a great sales person to work with. It takes us an hour to get there but it is worth it It takes us an hour to get there but it is worth it More

Bought 2 vehicles from Sylvana. She is amazing!! Quick easy process no hassle. Will buy again from her. She is amazing!! Quick easy process no hassle. Will buy again from her. More

I was pleasantly surprised when I walked in and was immediately greeted by a rep and did not feel rushed or being pushed. On the next day visit, I was greeted promptly and was stepped thru the car buyi immediately greeted by a rep and did not feel rushed or being pushed. On the next day visit, I was greeted promptly and was stepped thru the car buying process at Carmax with patience and professionalism by Preston. More

Sales rep M. Christian was amazing.. I recommend him to anyone looking to purchase a car. Christian was amazing.. I recommend him to anyone looking to purchase a car. More

I started to buy and process online completed in store seamlessly with respect and care from the sales person Ali. Carmax has a good policy that makes You feel like you're safe and buying a vehicle from seamlessly with respect and care from the sales person Ali. Carmax has a good policy that makes You feel like you're safe and buying a vehicle from them. I also like the fact that they had the Carmax the warranty for your vehicle . The only downside when I started the process online preapproval, it stated I needed A certain amount of money then it changed to a higher dollar amount. I'm sure that is due to the financial institution and my credit however, If Carmax is going to offer this Preapproval, The down payment amount At that time should be honored and that's it! More

Excellent customer service, from the moment you enter the showroom until you drive off. Honest, informed and calm salespeople. This is my third car purchase from them. showroom until you drive off. Honest, informed and calm salespeople. This is my third car purchase from them. More

Amazing services as always. Ricardo Echavarria took care of both of my purchases. He was very attentive and accommodating on each of our visits for multiple test drives. This Ricardo Echavarria took care of both of my purchases. He was very attentive and accommodating on each of our visits for multiple test drives. This is the 4th car we have purchased from Carmax - Norcross, GA. We will return for future purchases. Thank you. A. Cooper More

Muy amables excelente servicio me ayudaron en todo y respondieron mis dudas muchas gracias a Ricardo y Jhon por ayudar en el proceso respondieron mis dudas muchas gracias a Ricardo y Jhon por ayudar en el proceso More

Very friendly staff. The entire process ran smoothly and I was in and out in under 2 hours. I’ll be back for future cars. The entire process ran smoothly and I was in and out in under 2 hours. I’ll be back for future cars. More