Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Carmax Norcross

Norcross, GA

1.2
3 Lifetime Reviews Review Dealership

1975 Beaver Ruin Rd NW

Norcross, GA

30071

Directions

3 Reviews of Carmax Norcross

Sort by Write a review
April 03, 2021

"Really wish I could give this dealer a zero rating. This..."

- Jmontanari

Really wish I could give this dealer a zero rating. This continues to be the worst car buying experience of my life. For the second time, my wife, infant son and I have been left literally standing in the cold at Carmax Norcross when they did not honor a curbside appointment made and verified by multiple staff. After being told I would receive documents to sign electronically I never did and we've now been waiting an hour for everything to get re-sorted. We are apprehensive to go inside as staff and customers alike are unmasked (see photo). And naturally there are no benches or seats outside. Will be eating a very late dinner with a fussy baby yet again, thanks Carmax. STAY AWAY AT ALL COSTS!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Oljni, Sarah, Maddie, Parker
October 27, 2015

"Positive outcome"

- MTeasley

Purchased a new vehicle after a horrifying experience at another dealer that same morning. Sales associate Alonzo was fabulous! Was in and out in less than 3 hours, with new Jeep!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo
July 28, 2015

"shame"

- Paralelepipedo

I had purchase a car with confidence of quality, paying more than worth. I got Maxcar for mechanics issues, car was 2006. Thanks God I did. The car was awful, making noises in the rear wheels and spending tones of gas. So, I decided exchange for other newer, 2010. That was ridiculous, because it had break problems they couldn't fix. I stayed with the car for 3 months but I drove the car around 1 month because I was using a rental when they were trying to fix it, off course with after market products. So, I exchanged again. That time the car was ok but I got really bad loan, so I tried to refinance and off course it was impossible with high price on the car . Finally, I got sold it and I don't want ever heard Carmax word again in my life. That is ugly way to make business.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Norcross
1
1 - 3 of 3 results