Carmax Norcross

Sales rep M. Christian was amazing.. I recommend him to anyone looking to purchase a car. Christian was amazing.. I recommend him to anyone looking to purchase a car. More

I started to buy and process online completed in store seamlessly with respect and care from the sales person Ali. Carmax has a good policy that makes You feel like you're safe and buying a vehicle from seamlessly with respect and care from the sales person Ali. Carmax has a good policy that makes You feel like you're safe and buying a vehicle from them. I also like the fact that they had the Carmax the warranty for your vehicle . The only downside when I started the process online preapproval, it stated I needed A certain amount of money then it changed to a higher dollar amount. I'm sure that is due to the financial institution and my credit however, If Carmax is going to offer this Preapproval, The down payment amount At that time should be honored and that's it! More

Excellent customer service, from the moment you enter the showroom until you drive off. Honest, informed and calm salespeople. This is my third car purchase from them. showroom until you drive off. Honest, informed and calm salespeople. This is my third car purchase from them. More

Amazing services as always. Ricardo Echavarria took care of both of my purchases. He was very attentive and accommodating on each of our visits for multiple test drives. This Ricardo Echavarria took care of both of my purchases. He was very attentive and accommodating on each of our visits for multiple test drives. This is the 4th car we have purchased from Carmax - Norcross, GA. We will return for future purchases. Thank you. A. Cooper More

Muy amables excelente servicio me ayudaron en todo y respondieron mis dudas muchas gracias a Ricardo y Jhon por ayudar en el proceso respondieron mis dudas muchas gracias a Ricardo y Jhon por ayudar en el proceso More

Very friendly staff. The entire process ran smoothly and I was in and out in under 2 hours. I’ll be back for future cars. The entire process ran smoothly and I was in and out in under 2 hours. I’ll be back for future cars. More

This is my 3rd purchase from Car Max. Great experience. Cam my sell person was great. Great experience. Cam my sell person was great. More

Everyone was really nice and treated me like family Everything went perfectly fast I will tell others about you ya'll and I will come again!!! Everything went perfectly fast I will tell others about you ya'll and I will come again!!! More

This is my 2nd time purchasing a vehicle from them. The reps are very helpful and professional. They work with you until you find the right fit. From sales to financial assistance it was a great experi The reps are very helpful and professional. They work with you until you find the right fit. From sales to financial assistance it was a great experience. My only issue is maintenance. The veh was halfway detailed and whatever repairs was made they didn't reset the system so the service message kept popping up. I did call and go back up there for them to take care of it. All in all a positive experience. More

Great experience. Staff was professional and took good care of me. Relatively quick experience and in happy with the car Staff was professional and took good care of me. Relatively quick experience and in happy with the car More