Carmax Norcross

Really wish I could give this dealer a zero rating. This continues to be the worst car buying experience of my life. For the second time, my wife, infant son and I have been left literally standing in the c continues to be the worst car buying experience of my life. For the second time, my wife, infant son and I have been left literally standing in the cold at Carmax Norcross when they did not honor a curbside appointment made and verified by multiple staff. After being told I would receive documents to sign electronically I never did and we've now been waiting an hour for everything to get re-sorted. We are apprehensive to go inside as staff and customers alike are unmasked (see photo). And naturally there are no benches or seats outside. Will be eating a very late dinner with a fussy baby yet again, thanks Carmax. STAY AWAY AT ALL COSTS!!! More

Positive outcome Purchased a new vehicle after a horrifying experience at another dealer that same morning. Sales associate Alonzo was fabulous! Was in and out in less Purchased a new vehicle after a horrifying experience at another dealer that same morning. Sales associate Alonzo was fabulous! Was in and out in less than 3 hours, with new Jeep! More

shame I had purchase a car with confidence of quality, paying more than worth. I got Maxcar for mechanics issues, car was 2006. Thanks God I did. The car wa I had purchase a car with confidence of quality, paying more than worth. I got Maxcar for mechanics issues, car was 2006. Thanks God I did. The car was awful, making noises in the rear wheels and spending tones of gas. So, I decided exchange for other newer, 2010. That was ridiculous, because it had break problems they couldn't fix. I stayed with the car for 3 months but I drove the car around 1 month because I was using a rental when they were trying to fix it, off course with after market products. So, I exchanged again. That time the car was ok but I got really bad loan, so I tried to refinance and off course it was impossible with high price on the car . Finally, I got sold it and I don't want ever heard Carmax word again in my life. That is ugly way to make business. More