Carmax
Pleasant Hill, CA
Filter Reviews By Type
Showing 38 reviews
Every employee I came in contact with was friendly and helpful but in the end it was the effort of one individual that kept things on track. Otherwise I probably would not have bought the car. helpful but in the end it was the effort of one individual that kept things on track. Otherwise I probably would not have bought the car. More
1. They calim working with Capital One on loans but after tgey pull your credit score they show you 5 CarMax rates and 1 Capital One, which is higher than others. That one Capital One rate is much higher tha tgey pull your credit score they show you 5 CarMax rates and 1 Capital One, which is higher than others. That one Capital One rate is much higher than the pre-approval rates you might have from Capital One. So they "force" you tobtake their loan, which has much higher rates than elsewhere. 2. They give you "we owe you" paper and promise to call you within 72 hours. No call for 2 weeks. I needed to call them and they did not have my repairs in the system. If I did not have a copy of the repair paper, no repairs would be done. ... weird experience, but a geat car for a decent price. More
Awesome dealership, they are really helpful and show you everything you want to see. Reccomend working with Eduardo Bonilla he was really helpful and accommodating everything you want to see. Reccomend working with Eduardo Bonilla he was really helpful and accommodating More
Joe and Radu were very a coma dating they made my experience with Carmax a very special one.The first car that I purchased the motor blew up they gave me a refund for the full price of the car. Got a experience with Carmax a very special one.The first car that I purchased the motor blew up they gave me a refund for the full price of the car. Got another car and they gave me new tires just saying never got treated by a dealership in this manor. In the future if I need a new car Carmax here I come. Thank you for a great experience. More
This was by far the best experience I have ever had purchasing a car! The salesperson I dealt with was knowledgeable, efficient and a pleasure to work with. I will definitely recommend CARMAX to all my purchasing a car! The salesperson I dealt with was knowledgeable, efficient and a pleasure to work with. I will definitely recommend CARMAX to all my friends and family looking to purchase or sell a vehicle. More
It was wonderful, respectful, and professional. No Hagg e dealership experience all the way. I will buy my next car there, too! No Hagg e dealership experience all the way. I will buy my next car there, too! More
I had an excellent experience purchasing my new Hyundai Kona N Line from CarMax in Pleasant Hill! From the moment I walked in, the process was smooth, professional, and stress-free. The staff was friendly Kona N Line from CarMax in Pleasant Hill! From the moment I walked in, the process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and never made me feel pressured. They took the time to answer all my questions and made sure I was comfortable with every step of the purchase. The vehicle selection was great, and the buying process was straightforward and transparent. My 2023 Hyundai Kona N Line was clean, in excellent condition, and exactly what I was looking for. I really appreciated how easy CarMax made everything from browsing the inventory to finalizing the paperwork. If you’re looking for a hassle-free car buying experience, I highly recommend CarMax Pleasant Hill. I absolutely love my new Kona! More

