Carmax

Took a little long with paperwork for buying car but all in all was great . Definitely recommend in all was great . Definitely recommend More

Very satisfied with our recent purchase at this Carmax location. Ken and Rachel went above and beyond to help get us in a car same day! location. Ken and Rachel went above and beyond to help get us in a car same day! More

I am grateful to both the Car with CarMax, their services it’s wonderful. So Thank you Gorges your for your help.. services it’s wonderful. So Thank you Gorges your for your help.. More

I would recommend for buying/selling a car. However, the earliest service appointment I was able to get was about 3 weeks out when we discovered a problem with a car we had just purchased. The However, the earliest service appointment I was able to get was about 3 weeks out when we discovered a problem with a car we had just purchased. The service department did not return two of my phone calls after messages were left as well. More

I would recommend Carmax Rochester NY all day long. The gentleman who assisted me was very knowledgeable about his job and very professional. Two seperate store managers stopped by during the process t The gentleman who assisted me was very knowledgeable about his job and very professional. Two seperate store managers stopped by during the process to see if everything was fine. I looked around for awhile and all the trucks I was looking at were comparable in price with other dealerships. My trade in offer was extended even after it lapsed. After they looked at my trade in they tried offering me $1000 less than what the originally said. I asked the salesman to consult with the manager and honor the original quote and they did. Overall the experience was as good as buying a car could be. I love my new to me truck. I bought my first truck from Carmax , traded it in for this truck , and will probably trade this one in for my next one. More

I had the opportunity to both sell a car and, weeks later, come back with my father to buy a car. Both times I got to work with Skyler, and she was such a pleasure to work with! I think my father w later, come back with my father to buy a car. Both times I got to work with Skyler, and she was such a pleasure to work with! I think my father was a little disappointed there was no haggling and running back and forth to the manager. There is absolutely no pressure, no hassle and no playing around with the price. Selling my beloved FJ Cruiser, while very sad, was drama-free as well. The price they quoted online was what I walked out with. I will recommend these folks to anyone! Jo More

Wait was a little long to finalize the paperwork, but overall I loved dealing with Ken Sinclair, he was excellent, very personable and put us at ease with the whole process. overall I loved dealing with Ken Sinclair, he was excellent, very personable and put us at ease with the whole process. More