Carmax
Henderson, NV
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Daviana did a great job, very helpful, excellent customer service, the vehicle that I got need some small repairs, She told me Service desk will call me next day, and 7 days later nobody call me yet to give service, the vehicle that I got need some small repairs, She told me Service desk will call me next day, and 7 days later nobody call me yet to give me a date to fix my vehicle, on the side of sales person... I highly recommend Daviana More
Pleasant surroundings. Large, friendly staff. No waiting appointments. Our sales person, Cassidy, was with us during the entire process. Large, friendly staff. No waiting appointments. Our sales person, Cassidy, was with us during the entire process. More
I bought a Land Rover 2019 on 08/19/26. Since I have the car is been in services twice, The documents to register the car were promised to be send overnight by FEDEX, that was on 09/02/26. Since I have the car is been in services twice, The documents to register the car were promised to be send overnight by FEDEX, that was on 09/02/26. Spoke to the couple of persons at the dept. that handles DMV documents and told me documents with checks were sent on that day, yes, I was supposed to received them on Friday, that is two days delivery not overnight like promised, anyhow, up to today Saturday Sep 05, nothing has been received, I call Car Max they said they will call me back and never did, I call Fedex 800 # and they said the package was ship to the Hun in Utha, WT xxxx, Now the so overnight package may come by my address on Tuesday 09/08/2026. And my car is still in the shop, So, in other words I bought a vehicle at Car-Max for the second time and it has been a tumultuous experience for me, my handicap husband and still has not enjoy the vehicle. I have to say the first car I bought there it was a great car and never had any problems with it. I just wish you people communicate better and when I call someone will answer the telephone and not wait until I show up out there traveling 90 miles each way to get there. And if I leave a message at least get a courtesy call back. Im very patient human being, but it is getting up to the top my patient self. More
As a woman in her mid 50s, this was the easiest car buying experience I have ever had in my life. From Bill, my salesman to signing paperwork, it was a dream. I highly recommend this dealership. buying experience I have ever had in my life. From Bill, my salesman to signing paperwork, it was a dream. I highly recommend this dealership. More
