Carmax

Everything was transparent and perfect. Bill who handled are sale aka Bill CarMax was so authentic. Thank you CarMax. Bill who handled are sale aka Bill CarMax was so authentic. Thank you CarMax. More

It wasn’t a perfect experience, but I still give 5 stars because I truly believe Carrie in corporate and the GM of the store are stand-up people who genuinely care about making sure their customers are happ because I truly believe Carrie in corporate and the GM of the store are stand-up people who genuinely care about making sure their customers are happy and in the right vehicle. In the end, everything worked out as it should. Carrie was extremely professional, patient, and helpful throughout the process, and the GM was equally understanding and supportive. I stand by the fact that CarMax sells reliable, well-running vehicles. Two of my children have purchased cars from them, and I recently purchased a Ford F-150 myself. Each time, the vehicles have been excellent. I’ve been very satisfied with the service I’ve received—both when selling my vehicle (fair offer) and when buying one (fair price). I would feel completely confident recommending this dealership to anyone looking to buy a car. More

the purchase process was very easy and Ron Brock was very knowledgeable and helpful. The only disappointment was not being aware that in order to cancel the warranty, we had to basically return the purchased knowledgeable and helpful. The only disappointment was not being aware that in order to cancel the warranty, we had to basically return the purchased vehicle and paperwork and repurchase it including completing all the paperwork again. Other than that, it was a very satisfying experience and highly recommend Carmax. More

Employees were helpful and great to work with. They made the car buying process easy. They made the car buying process easy. More

Clean, welcoming, and nice open air office space. The natural sunlight and free coffee is a plus also. The natural sunlight and free coffee is a plus also. More

It was great you see the car we picked drove it, it looked great ran really good and signing the contract was so fast and easy it didn't take long at all like the other car dealer do looked great ran really good and signing the contract was so fast and easy it didn't take long at all like the other car dealer do More

My car buying experience with Carmax was very positive. The staff were professional, helpful, and informative throughout the process. I received a reliable service. The staff were professional, helpful, and informative throughout the process. I received a reliable service. More

Excellent experience. ..The sales process went without a hitch,very simple and quick..My biggest compliment goes to the service department..My advisor Moises was awesome! H ..The sales process went without a hitch,very simple and quick..My biggest compliment goes to the service department..My advisor Moises was awesome! He took great care in making sure I was kept informed with the minor issues needing to be addressed on my vehicle and had the job completed very swiftly..I highly recommend the Henderson Carmax in every way! A++++ More

My experience was as good. Communication was good as I spoke with multiple teams that helped me complete my purchase. I would recommend to others. Communication was good as I spoke with multiple teams that helped me complete my purchase. I would recommend to others. More

They didn't contact me for 2 weeks after I had sent a couple of emails, just to be told it was already sold. And they tried to sell me a vehicle I didn't want. I specifically told them the only one I wou couple of emails, just to be told it was already sold. And they tried to sell me a vehicle I didn't want. I specifically told them the only one I would accept. Never again More