Carmax

The entire experience was great. The only problem is we had to wait 25 min to have a salesman help us. Everything else was easy and hassle free.. The only problem is we had to wait 25 min to have a salesman help us. Everything else was easy and hassle free.. More

I especially like the Henderson CarMax and would recommend them to everyone. They were all friendly, professional and really had their act together on selling and buying a car. Plus it was ea recommend them to everyone. They were all friendly, professional and really had their act together on selling and buying a car. Plus it was easy. More

When we picked up the vehicle it had 3 very large splatter stains on the paint job. Left front side fender, left back side fender, and rear bumper diffuser. Which were not documented when we purchase splatter stains on the paint job. Left front side fender, left back side fender, and rear bumper diffuser. Which were not documented when we purchased the vehicle online. When we left the dealership, we were told to bring it back and they would buff it out. We came back and they said they could not do it because they had to have the detailing shop do it. So we came back a second time, and the detail shop could only get some of it partially removed. After I demanded they fix it they said they had to order a rear bumper diffuser and replace it. So we came back a third time and after about 3 hours they told me the new part was cracked, and they had to order another one. So we came back a fourth time, and they replaced the rear bumper diffuser. YOU CAN STILL SEE THE DISCOLORATION IN THE LEFT FRONT SIDE FENDER AND LEFT BACK REAR FENDER. Four different visits to get something partially taken care of that should have been fixed before we even came to pick up the car. Very disappointing as we both work and had to take time off of work four times for something that should have never been. This is our sixth vehicle that we have bought from CarMax. It might be our last. More

Excellent customer service, easy and fast selling and buying a car, I will be back to buy a truck buying a car, I will be back to buy a truck More

Excellent experience with Jorge. He found a great car for me and did a great job. He found a great car for me and did a great job. More

I had a couple of issues with my car and it was taken care of without any problems. Very pleased care of without any problems. Very pleased More

Very friendly hassle free people. The whole process was easy and fast. Loved the variety The whole process was easy and fast. Loved the variety More

As long as i continue to get the quality service i have received in the last 2 cars u have purchased, i will never buy a car anywhere else!!! received in the last 2 cars u have purchased, i will never buy a car anywhere else!!! More

Great not stressful at all! Easy conversation and thanks Ryan for your help to get my car! Easy conversation and thanks Ryan for your help to get my car! More

Have purchased from this dealership on multiple occasions and always a good experience. Easy to work with, good inventory and value priced cars. and always a good experience. Easy to work with, good inventory and value priced cars. More