Carmax

This would be my 2nd CarMax experience, but my first at the Shreveport location. It was seamless and worry-free - just like my first experience. Financing secured online, but we didn’t go with the car w the Shreveport location. It was seamless and worry-free - just like my first experience. Financing secured online, but we didn’t go with the car we chose online. We ended up choosing a vehicle from the car lot in Shreveport. Although our original choice was a transfer from another location, we were not made to feel guilty about not moving forward. Our decision change was last minute and caused everyone to stay late to seal the deal. We closed and drove out with no issues. I would do it all over again if I had to. More

I would recommend b/c of the fact that I was able to search, and buy online. However, I would recommend with the following details in order to set the right expectation. The people at the dealership search, and buy online. However, I would recommend with the following details in order to set the right expectation. The people at the dealership were all very nice and friendly. I had to wait quite a while to get my paperwork done, which I didn't expect since I had filled out most of the info. online, uploaded my DL and did not finance through Carmax. When I left with the vehicle, the branch removed the stickers from the sides and front of the car, but I was left with sticker residue all over the windows which I had to clean off myself. I would have imagined that after spending over $40K on a car, I would be leaving the lot with clean windows. More

From start to finish my experience was awesome. .. Everything was well explained and met my needs...I would definitely recommend this place for your next vehicle. .. Everything was well explained and met my needs...I would definitely recommend this place for your next vehicle. More

It was great associates are real nice and helpful would most definitely recommend anyone to go there most definitely recommend anyone to go there More

All of the representatives I encountered during my buying process were pleasant and professional. I have informed many of my acquaintances of the quality of Carmax's vehicles and customer service. process were pleasant and professional. I have informed many of my acquaintances of the quality of Carmax's vehicles and customer service. More

Everyone at the Shreveport location were So helpful and nice. They were so patient with us, as we test drove multiple cars before making our decision. nice. They were so patient with us, as we test drove multiple cars before making our decision. More

I enjoyed my experience with carmax and its staff my salesperson was great she went above and beyond to help me and made sure I was satisfied. I look forward to doing more business with them in the futu salesperson was great she went above and beyond to help me and made sure I was satisfied. I look forward to doing more business with them in the future More

Associate William was pleasant to work with and I appreciated the professionalism and courtesy.. Thank you!! appreciated the professionalism and courtesy.. Thank you!! More

I was was veryhappywith way Destanee took the time to help me get the stuff I needed to be able to purchasethe car help me get the stuff I needed to be able to purchasethe car More

It was very easy to obtain a new (used) vehicle at Carmax. I did not finance. Destanee, (I think this was her name) was attentive, very friendly and easy to work with. I was very pleased with the t Carmax. I did not finance. Destanee, (I think this was her name) was attentive, very friendly and easy to work with. I was very pleased with the trade-in amount of my old vehicle. I was pleased to get a refund on my inspection sticker. Carmax is good to work with. I have let others know about the good experience I had with Carmax. I was pleased that Carmax had my license plate Fed-exed to me since I live about 45-55 miles away. More