Carolina Chrysler Dodge Jeep Ram

maybe imports are the way to go they took my wifes chrysler 200 replaced the bad tierod ends under warrenty with the wrong parts which completely ruined the way the car steered. they they took my wifes chrysler 200 replaced the bad tierod ends under warrenty with the wrong parts which completely ruined the way the car steered. they put the correct parts in (apparently) which did not help the steering and now they say the car drives norremal. now i am going to have to go to another dealer who hopefully knows what they are doing More

Great customer service Teresa was amazingly thorough and patient through my entire career buying process. Though the vehicle i wanted was not on their lot, she was able to l Teresa was amazingly thorough and patient through my entire career buying process. Though the vehicle i wanted was not on their lot, she was able to locate the exact vehicle I wanted, and expedited the transfer of my new car (and the add-ons) quickly. More

Wonderful, friendly experience with no pressure and lots of Salesperson Teresa was fantastic. No pressure, friendly, courteous and informative. Because of her, I will certainly buy from her/this dealership agai Salesperson Teresa was fantastic. No pressure, friendly, courteous and informative. Because of her, I will certainly buy from her/this dealership again while recommending this dealership to others. More

Thanks for the car Rocky did an excellent job , great deal and great suv. The car was spotless and presented well by Vic. We will be back. Thanks Dr Kevin j Ellis Rocky did an excellent job , great deal and great suv. The car was spotless and presented well by Vic. We will be back. Thanks Dr Kevin j Ellis More

OLD LADY'S CAR Great people to work with, they bend over backwards to accommodate your needs. One great thing to me is they are not pushy there like other places. Wh Great people to work with, they bend over backwards to accommodate your needs. One great thing to me is they are not pushy there like other places. When you want to just look around you don't want someone breathing down your back or every time you look up they are in your face. To me that is one of the best quality of this dealership they know how far to stay away to let you look but are only a motion of hand away to help. The best to work with. More

Great service Great experience. Teresa was beautiful! She kept in contact with me without being pushy. She answered all my questions and gave me all the time I ne Great experience. Teresa was beautiful! She kept in contact with me without being pushy. She answered all my questions and gave me all the time I needed to make up my mind. I would recommend her and the Carolina Chrysler dealership to anyone, any time. More

Great purchase I love my new jeep compass . Teresa was great every step of the way. It was a good experience buying my first brand new car. I love my new jeep compass . Teresa was great every step of the way. It was a good experience buying my first brand new car. More

Still Using the Bait and Switch Technique On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due diligence on the vehic On Monday, February 2, 2015, I began discussing with Felicia a Chevrolet Equinox that was on their lot. After performing my due diligence on the vehicle I decided that I would like to purchase the vehicle and I scheduled a time to test drive it Friday, February 6, 2015, and meet with someone about purchasing the vehicle. In order for this to be accomplished I had to take a day off work and travel about an hour and a half to get to their dealership. On Thursday I was sent an email confirming my appointment on Thursday, February 5, 2015, and I responded confirming my appointment. On Friday I drove to Elizabeth City for my appointment. I even received a call from Felicia, while on my way, confirming that I was coming. When I arrived I was greeted, introduced to the salesman and offered something to drink. Felicia went to retrieve the keys. Immediately it became evident that there was a "problem", as she could not locate the keys. After conferring with numerous people, the car I had came to purchase was conveniently sold on Thursday. I however was offered two other vehicles, slightly higher price and not even the same make or model. I expect the 'ol bait and switch from a grimy used car lot, but not someone that is supposed to be a reputable dealer. I felt pressured and uncomfortable. I had done my research and knew what I was purchasing, but when that was conveniently no longer available I wasn't satisfied purchasing something that I did not want. So, not only had I lost a day of work, but I also lost the car I have been searching months for. If they had called me and stated they sold it out from under me I would have taken that better, but I was contacted by them numerous times for a week straight confirming I would be there and no one took the time to verify the car was still there, nor tell me I was wasting my time. Highly displeased with their level of professionalism. More

Mommy loves her new mini van! We received excellent personal attention from Mike Horne and we are very satisfied with our vehicle! Thank you Perry Auto Group for making us happy! We received excellent personal attention from Mike Horne and we are very satisfied with our vehicle! Thank you Perry Auto Group for making us happy! More

My first used truck. As a former employee of Ford Motor Company I have always been able to purchase new vehicles at a discounted price. I had never purchased a used vehic As a former employee of Ford Motor Company I have always been able to purchase new vehicles at a discounted price. I had never purchased a used vehicle because usually what people were asking for it was close to what I could purchase a new one for. I saw the Ford 2012 truck on Friday evening. I contacted the dealership on Monday morning to tell them that I would like to purchase it. I met with Johnny Webb on Monday evening to discuss the purchase. We came to and agreement and some preliminary paperwork was signed. Johnny said I could pick it up on Tuesday. Since I work until 6 I said that it would be near closing before I would be able to get there. He stated that would not be a problem. When I arrived at 6:40 on Tuesday evening I met with Johnny Webb, Al Stevens and Ronny Steele. All were very courteous and eager to make sure that before I left I was completely satisfied. The entire transaction happened it about 2.5 hours instead of the 6 or more that it usually took me at other dealerships. This time included all three times I had visited. It was the quickest I had ever purchased a vehicle. It was by far the best experience I have had purchasing a vehicle. I would not hesitate going back the next time I'm thinking of purchasing a vehicle. More