Carolina Chrysler Dodge Jeep Ram

First, the buying process was amazing. Easy, quick and done. Now the bad... I have a 2022 Jeep Wrangler Rubicon with the Gorilla Glass. My windshield took a rock hit 2 days before my fi Easy, quick and done. Now the bad... I have a 2022 Jeep Wrangler Rubicon with the Gorilla Glass. My windshield took a rock hit 2 days before my first visit to the dealer for service. No problem, its covered by a 2 year warranty. I take the vehicle in and the issue is reported and pictures are taken. I wait a few weeks and get a call from John Lovett where he says the claim was denied, like another customer they had with the same issue. He advised he would try and help and look for another option. to get the claim covered. He also said he would send me all the claim documents so I could pursue as well. He lied to me 6 times about sending me the claim correspondence. I then spoke with Dave Davis and he told me they would not be sending me anything and the claim was denied. I called Mopar, and per the rep, no claim was found. Dave Davis is a very rude, combative and unhelpful. The service side of this dealership is lacking in follow-through and flat out lied to me multiple times. It is despicable the way these people lie and operate like they have nothing to lose and could not care less about customer service. More

It’s the best dealership I have ever done business with. No pushy vibe and everyone was so friendly. It was very clean and welcoming. I will come here from here on out with my vehicle purchases. No pushy vibe and everyone was so friendly. It was very clean and welcoming. I will come here from here on out with my vehicle purchases. More

Darrell was a very professional salesman. Not pushy, very friendly and knowledgeable. The dealership was more of the same, not pushy, very friendly, easy to work with. Best overall experience Not pushy, very friendly and knowledgeable. The dealership was more of the same, not pushy, very friendly, easy to work with. Best overall experience I have had buying a car. More

Darrell Walker is amazing! We continue to come back to the dealership because of him! He makes buying a vehicle a breeze! He's most definitely an asset to Carolina Chrysler We continue to come back to the dealership because of him! He makes buying a vehicle a breeze! He's most definitely an asset to Carolina Chrysler More

Darrell was great was and very eager to help us with buying my new charger. buying my new charger. More

A highly pleasurable experience. In my 86 years I have purchased many vehicles from a vast array of dealerships, this purchase was among the top five experiences. Darrell was very c In my 86 years I have purchased many vehicles from a vast array of dealerships, this purchase was among the top five experiences. Darrell was very courteous, professional and never pushy! I would not hesitate to recommend Darrell and the dealership he represents wholeheartedly. I am well pleased with the experience! More

The support and help I received while purchasing my jeep was great. I would highly recommend this dealership and Darrell if you plan on buying a Jeep. was great. I would highly recommend this dealership and Darrell if you plan on buying a Jeep. More

Darrell was great to work with! I went to the Dealership with a certain vehicle in mind & Darrell was able to get me the deal that I wanted & I was able to drive out of there in my I went to the Dealership with a certain vehicle in mind & Darrell was able to get me the deal that I wanted & I was able to drive out of there in my new Jeep! More

Carolina Jeep not only stayed open late to finish the purchase process, they were gracious, kind and accommodating throughout the whole thing. purchase process, they were gracious, kind and accommodating throughout the whole thing. More

Our experience with Darrell was absolutely amazing. Hands down the most helpful and educating salesman. Hands down the most helpful and educating salesman. More