Carolina Volkswagen

Excellent Service As usual the service team at Carolina Volkswagen did a great job at caring for my car and me. I sincerely appreciate their help and considerations fo As usual the service team at Carolina Volkswagen did a great job at caring for my car and me. I sincerely appreciate their help and considerations for me as well as taking care of my vehicle. I have really enjoyed my 2012 VW Beetle. It has given me excellent service in my ministry for my Lord. Yours in Christ, Kinney Wallace, Pastor More

Purchase of new car a SUCCESS My husband and I went to the dealership to "just look" Saaid Olmedo was very patient with us and continued to provide the necessary information and v My husband and I went to the dealership to "just look" Saaid Olmedo was very patient with us and continued to provide the necessary information and vehicle for us to proudly make the purchase a good experience. Finance experience was also a good experience. More

The best service department in the Charlotte Metro Area. Tammy Hough is always so helpful when it comes to getting my VW Passat serviced. She explains in detail as to what is being performed on the car and Tammy Hough is always so helpful when it comes to getting my VW Passat serviced. She explains in detail as to what is being performed on the car and gets me in and out in a timely manner. Tammy is a true asset to the service department at Carolina VW. J. Horne More

Great Service I had a great experience with the service center at Carolina Volkswagen. The team there is very nice and super helpful. Charles helped me, he explaine I had a great experience with the service center at Carolina Volkswagen. The team there is very nice and super helpful. Charles helped me, he explained everything to me very clearly and was super nice and friendly. I highly recommend taking your vehicle there for any service needs. I'll be back for sure. More

Very Satisfied Picked me up from airport. Arrived at dealership at 5:45 PM on Labor Day when they closed at 6:00. Three people stayed until 7:30 PM to handle my pu Picked me up from airport. Arrived at dealership at 5:45 PM on Labor Day when they closed at 6:00. Three people stayed until 7:30 PM to handle my purchase. Got a good price, and car was clean and properly reoresented on website and over the phone. Very good customer service. More

Disaster Turned Win Win Michael got me out of a lease that had me paying $9,000 at trade-in due to mile overage and, with the help of Charles and Saaid, into purchasing a 201 Michael got me out of a lease that had me paying $9,000 at trade-in due to mile overage and, with the help of Charles and Saaid, into purchasing a 2017 Gulf that I couldn't be more excited about. I didn't plan to buy a car that day but the situation called for it, and these guys helped me to think rationally about the opportunity. Crisis diverted, opportunity ceased. On a good day, I need hand-holding when buying a car, and these guys walked me through it, step-by-step, making concessions where possible and going the extra distance without hesitation. In the end, they didn't want me to leave feeling as if I had to buy a car, but instead were committed to ensuring that I was excited about the purchase and confident that I got the best deal possible. Thanks, guys. Can't wait to pick up the newest member of my family! More

Awsome I never thought I could say that I look forward to going to a dealership. The experience at this place from sales to service is awsome. They never ove I never thought I could say that I look forward to going to a dealership. The experience at this place from sales to service is awsome. They never over pressure you, they spend time to make sure your good. They are very knowledgeable and have great customer service. Carmen in service is so awsome, her customer service skills are perfect. When your here, you actually forget your at a dealership. This place sets the bar very high on how to treat customers. I always feel like a guest. I love how the staff remains vulnerable and approachable, so it's never awkward like other places. More

Great experience! My husband and I had a great experience at Carolina Volkswagen buying an Alltrack with Saaid Olmedo and financing with Christopher Woodard. They were My husband and I had a great experience at Carolina Volkswagen buying an Alltrack with Saaid Olmedo and financing with Christopher Woodard. They were both wonderful to work with and very knowledgeable! We highly recommend Saaid, Christopher and Carolina Volkswagen! More

Passat 2016 My wife has a Passat and every since I drove her car I enjoy it and wanted to get something similar or bigger for our family like a Tiguan, we were un My wife has a Passat and every since I drove her car I enjoy it and wanted to get something similar or bigger for our family like a Tiguan, we were undecided on what to purchase because of different reasons but after meeting with Mike and after he provided all the information we decided to purchase a 2016 passat, the finance process was easy and we have no complaints whatsoever we are extremely pleased with the treat and the guidance Mike and others provided, also with the help getting things done with no delays, getting new keys, signing paperwork, everything was easy.Next time we or a relative need to purchase a vehicle or change our car we will definitely be asking for Mike again. Charles has helped us a few times when the car needed service and every time he has been extremely helpful and knowledgeable, with every day stress its nice to know that we don't have to even consider that or wonder if things will get done correctly at Carolina VW because they get it right every time More

Sportwagen Purchase Chuck, Mike and Derrick took great care of me earlier this month. I purchased a new Sportwagen from Carolina Volkswagen and will return for service o Chuck, Mike and Derrick took great care of me earlier this month. I purchased a new Sportwagen from Carolina Volkswagen and will return for service on the vehicle. More