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Carolina Volkswagen
Charlotte, NC
573 Reviews
Welcome to Carolina Volkswagen in Charlotte!
We are Charlotte's original, full-service VW Dealership. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new VW inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Carolina VW offers new Volkswagen cars and SUVs to the Charlotte area, including Matthews NC, Concord NC, and Gastonia NC. Our models include the Volkswagen Passat, Jetta, CC, Tiguan, Touareg, Golf, GTI and the iconic Beetle.
If a new Volkswagen doesn't interest you, we have a large selection of WorldAuto Certified Pre-Owned Volkswagens and a large selection of other makes and models available.
We also have a Certified Auto Repair Service Shop on site to make sure all of your scheduled maintenance is taken care of. We treat your vehicle with the same care as we would our own.
If you don't see what you are looking for, please contact us and we'll get in touch with you when vehicles arrive that matches your search! Or, if you would rather discuss your options with one of our friendly sales staff, click 'Directions' for interactive driving directions and other contact information.
Visit the team at Carolina VW and join the family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 573 reviews
September 10, 2019
Wendy Dennis Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing Carolina Volkswagen went over and beyond for me. The price was great as well. I really appreciate your team. I received the Fast, Friendly and Amazing service! More
by w.beautiful4.wd
Verified Customer
September 10, 2019
Side Mirror In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a In summary, I was in for service 4 times in July for the side mirror. Wrong part was ordered and was told the new part will be $100 lower. That was a lie. At the 4th trip it was a lot more. Was not happy when I left. Not happy at all. More
by LCRAMOS
Employees Worked With
Female desk service person
September 09, 2019
New Atlas Excellent customer service and very friendly staff!! They asked what I needed to make the deal and they made it happen. I will definitely be back for Excellent customer service and very friendly staff!! They asked what I needed to make the deal and they made it happen. I will definitely be back for my next purchase. More
by bradbury0
Employees Worked With
Doug Tamras, Richard Crosby, Donell Richardson
September 09, 2019
Excellent Job, Saturday! I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the of I was really pleased with the service I received this past Saturday September 7th. It was my first time at this dealership, and Mike who was in the office that day, and Devon, the technician who worked on my car did an excellent job. Thank you! More
by CELINA033
September 05, 2019
Great Service Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary ma Outstanding customer service! Everyone there was very pleasant, professional and knowledge,also the waiting room was amazing I got a complimentary manicure while I waiting for my car to be serviced. More
by saadia.levine
Employees Worked With
September 05, 2019
Good experience. The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . A The service was timely and pretty efficient. The Staff wascourteous and thoughtful. The manicurist kindly offered her services though I declined . Available snacks were a nice touch. More
by MARYPHELPS
September 04, 2019
Airbag Recall Completed The folks here got me in right away and took care of the airbag recall as well as another recall I was unaware of. To my surprise they gave my car a The folks here got me in right away and took care of the airbag recall as well as another recall I was unaware of. To my surprise they gave my car a nice wash and topped off all the fluids! Great customer service! More
by JOSEPH.PARLOW
Employees Worked With
Morris Maines
September 04, 2019
With me every step of the way! The VW dealership was willing to work to get me out of my lease and provide a great trade in value with competitive interest rstes for financing. All The VW dealership was willing to work to get me out of my lease and provide a great trade in value with competitive interest rstes for financing. All in all it became a one stop shop for trading in amd buying a vehicle. Great experience! More
by rwagner6544
Employees Worked With
Brandon Yassine, Doug Tamras, Richard Crosby
September 02, 2019
Service Parts department was fantastic my part was ordered and received the next day . Service Department installed the part and hardly no wait time . Great Parts department was fantastic my part was ordered and received the next day . Service Department installed the part and hardly no wait time . Great job More
by Mrvstar
Employees Worked With
September 02, 2019
poor customer service The last time I visit the service department they told me a warranty was not to done but to schedule it so I schedule that with my yearly Maintenance The last time I visit the service department they told me a warranty was not to done but to schedule it so I schedule that with my yearly Maintenance package they told me that the service for the warranty was already done which they did not do in the 1st place after talking to them about it and being demanding about it they looked into it. Found out that it Was not done and completed the task as promised. Then I had to call them both times to find out if my vehicle was done which was done both times 2 hours prior to and I called the only person that was top notch reliable and kind was the Courtesy Van driver. More
by JRUIZ7998
Employees Worked With
dont Remember
