Carolina Volkswagen
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment I walked into the dealership, I knew that I was in the right place - excellent facility, very friendly and knowledgeable staff. I was very impressed with the immediate response I received fr I was in the right place - excellent facility, very friendly and knowledgeable staff. I was very impressed with the immediate response I received from Matt when I filled out the application online. I've been to many dealers and left unsatisfied. My experience with Volkswagon is a memorable experience that I will treasure. In the total of 2 hours I drove off the lot with my vehicle that I'm very pleased to have. I was literally in tears thanking God for directing my husband and I to come to this dealer. I will definitely recommend this dealer to any and all persons who are looking for reliability. Excellent dealership! More
I am leasing brand new 2011 VW Golf from Carolina Volkswagen. From the moment I walked into the dealership I knew that I was in the right place - excellent facility, convenient hours and location, gr Volkswagen. From the moment I walked into the dealership I knew that I was in the right place - excellent facility, convenient hours and location, great selection of vehicles, very friendly and knowledgeable staff. Our salesperson went out of his way to make sure that transaction will go as smooth as possible. I will definitely recommend Carolina Volkswagen to my friends and family. Sincerely, O.H. Charlotte, NC More
They worked diligently with me via email to help come to a comparable price in my range before I walked onto the dealership. Basically they had the car sold before I walked on. It was nice for me because a comparable price in my range before I walked onto the dealership. Basically they had the car sold before I walked on. It was nice for me because I didnt feel like I was wasting valuable time from them or me since we were able to agree on a price before I took the test drive. They are both wonderful and helped work with my needs. More
Everyone was helpful and willing to work with our unique situation. The car buyer is from another country and they had no problem helping us out to purchase this vehicle. The deal went smooth and we are ve situation. The car buyer is from another country and they had no problem helping us out to purchase this vehicle. The deal went smooth and we are very happy with the customer service we received. We would recommend Carolina VW to all of our friends. More
We had the best time today buying our first car with Carolina Volkswagen. The staff was excellent. Very well educated. My wife and I were very nervous about buying a new car. But our sales lady " Penelo Carolina Volkswagen. The staff was excellent. Very well educated. My wife and I were very nervous about buying a new car. But our sales lady " Penelope Wooten" treated us like family. We will be back again to buy our other Volkswagen in the years to come. Now owners of the new 2011 Volkswagen CC Lux Plus. You have made our dreams come true. More
I was very impressed with the level of professionalism shown to me anad my family. I felt very comfortable with the Richard Albino and Rudi Rudisill and the sales process. I'd recommend this group of sa shown to me anad my family. I felt very comfortable with the Richard Albino and Rudi Rudisill and the sales process. I'd recommend this group of sales people to others interested in purchasing a new car. More
My overall experience with Carolina Volkswagen was really good. Penelope Wooten was very good at explaning everything to me. She did not try to force me into purchasing a car. I would highly recommend Car good. Penelope Wooten was very good at explaning everything to me. She did not try to force me into purchasing a car. I would highly recommend Carolina Volkswagen and Penelope Wooten to all my friends and family. More
i was impressed how they took care of me and my care the sale person was very friendly.he gave me an estimate of how long the repair where going to take and it was done on time. cause of this experience am sale person was very friendly.he gave me an estimate of how long the repair where going to take and it was done on time. cause of this experience am making sure i take my car only to the dealership for repair. and ill also recommend other to the dealership More
Reason for service visit was to fix oil leak in my 2010 Jetta TDI. This was the second visit in about two months for the same problem. First fix did not correct the problem; leak returned two months late Jetta TDI. This was the second visit in about two months for the same problem. First fix did not correct the problem; leak returned two months later. David and Wes made a thorough study, consulting with corporate VW to identify root cause of the leak. Car was at the dealership for a week to diagnose and fix the problem. A 2010 Passat was provided as a loaner, so no great inconvenience was caused by the lengthy in-warranty repair. Two weeks after return of the Jetta has not shown any further leakage. Will monitor further. More
Jake Cole was a fantastic salesman - not pushy but informative. We visiting numerous dealerships before returning to Carolina Volkswagen to purchase our new vehicle. We purchased our vehicle at c informative. We visiting numerous dealerships before returning to Carolina Volkswagen to purchase our new vehicle. We purchased our vehicle at closing time and had to return for some items and Jake did a good job with the follow up as well. We love our new Tiguan and would definitely send others looking for a new to Jake as well. More


