Carolina Volkswagen

Really Great service, Ed got me more then what I wanted for a price no one else could match. Everyone was really friendly and very professional and respected my budget. Another reason why I have invested i for a price no one else could match. Everyone was really friendly and very professional and respected my budget. Another reason why I have invested in a second Jetta from Volkswagen, great car, great people! And they took care of everything, from helping me get the right color to moving all of my things from my old car to my new one. So I would recommend Carolina Volkswagen to all my friends and family. And I will most definitely be a returning customer! More

Am thinking I will take my smaller repair issues elsewhere next time. Well over $100 for an oil change, tail light replacement and nail in a tire fix. Seems very extreme! Also, if you are going to w elsewhere next time. Well over $100 for an oil change, tail light replacement and nail in a tire fix. Seems very extreme! Also, if you are going to wash the car as part of the service, then do a decent job. More

Jake was great. He wasn't pushy at all. He listened to what I wanted and ensured that the cars he reccommended met that need. He is such a personalble guy and made this process of buying a new car fun an what I wanted and ensured that the cars he reccommended met that need. He is such a personalble guy and made this process of buying a new car fun and easy. After I bought a new Jetta he even did a round off in the show room to thank me!!! I would deffinatley buy a car from Jake again. More

My husband and I are thrilled with our new cars, we each got a new volkswagon!!! Jake helped us all the way, installation of tvs, tinting and even drove each of our cars to our home!! We cant say enough gre got a new volkswagon!!! Jake helped us all the way, installation of tvs, tinting and even drove each of our cars to our home!! We cant say enough great things about Jake Cole and the kindness of the dealership!! Thanks again!! More

My Volkswagen Routan 2009 was in service for 24,000 mile maintenance, state inspection and replace wiper blades. Brian Moyer helped me with the appointment and he was very helpful, friendly and professio maintenance, state inspection and replace wiper blades. Brian Moyer helped me with the appointment and he was very helpful, friendly and professional like always. I am very happy and thankful with the service. Sincerely, Marbeluz C. Rowe. More

Needed headlight replaced. Got me right in and out! Very friendly! Very pleased with the cost also. Have had other service done also. Also very informative. No problem getting a rental care while m Very friendly! Very pleased with the cost also. Have had other service done also. Also very informative. No problem getting a rental care while my car was being serviced. Would definitely recommend Carolina VW! More

New vehicle had obstinate creaking and rattling noises - John and his tech team kept at it until the issue was resolved. They found that the original factory assembly had ommitted several body to chassis r John and his tech team kept at it until the issue was resolved. They found that the original factory assembly had ommitted several body to chassis rivets. It required removing several interior finish panels to find the sources of the noises. They fixed it, the noises are gone, and the interior panels show no traces of ever having been removed. Good Job guys! More

My 2010 Jetta TDI developed an oil leak at 16,000 miles. From reliability standpoint this was disappointing, but the in-warranty repair was conducted professionally. Brian showed me the source of the leak From reliability standpoint this was disappointing, but the in-warranty repair was conducted professionally. Brian showed me the source of the leak while car was on the lift and explained what had caused it. He consulted with corporate engineers to identify a fix, making me feel comfortable that it would return the vehicle to original condition and not just a patch up. The loaner was a new Beetle with 2.5 liter gas engine. As well as the car performed, I still missed the response of the 2.0 diesel in my Jetta. Based on this contact with the dealer, I rate the experience as great. More

John was extremely courteous and helpful and communicative. He gave me a loaner and kept me informed about the service issues. I'm assuming the quality of the work was good because, in the pas communicative. He gave me a loaner and kept me informed about the service issues. I'm assuming the quality of the work was good because, in the past, I haven't needed to return for the same issue. The cost of the work seemed high, but I don't know standard rates. The high standards of customer service mean a lot though. More

Carolina Volkswagen was very quick with the solutiion to my problem and recommeneded the way to handle and I was pleased . When I take my car for service service and parts dept are always very helpful to fi my problem and recommeneded the way to handle and I was pleased . When I take my car for service service and parts dept are always very helpful to fix or advise of the solution .I always know the price of the service before the work is started and always explained to me what steps willbe taken .If a car is needed I am provided one also. More