Carolina Volkswagen

Charles made the buying experience easy!!!! Loved working with Charles!!!! He made the buying experience easy and stress free for everyone !!!! Highly recommend him as a salesperson to work wi Loved working with Charles!!!! He made the buying experience easy and stress free for everyone !!!! Highly recommend him as a salesperson to work with when buying a car More

Mechanics are truly talented. Management is not. I can't give the mechanics high enough praise. They are skilled and reliable. Service management is something different. I've gone to this service cen I can't give the mechanics high enough praise. They are skilled and reliable. Service management is something different. I've gone to this service center for years. I've had excellent experiences in the past. Not the case anymore. Entire team has been different the last 2 times I've visited and it's very clear that revenue has become the primary concern, not costumer service. I won't be coming back. More

Five Star Service Mike and Morris went above and beyond in meeting our needs for our VW Touareg! Carolina VW has always been the best place to purchase and maintain top Mike and Morris went above and beyond in meeting our needs for our VW Touareg! Carolina VW has always been the best place to purchase and maintain top quality service for all the VW’s that we have owned. More

Inquiry after recent new car purchase There were a couple topics of concern on parts/details on the vehicle after purchasing a new GLI. The issues were handled with urgency and all were re There were a couple topics of concern on parts/details on the vehicle after purchasing a new GLI. The issues were handled with urgency and all were resolved with success. Also, the purchase recently was not only rewarding, but also fun and satisfying from sales to management to finance. It was a great experience all the way through, and I felt I was taken care of very well. More

GREAT experience! Quality customer service and willingness to help us select a vehicle that both fit our needs as a family, and stayed within our price range. Excelle Quality customer service and willingness to help us select a vehicle that both fit our needs as a family, and stayed within our price range. Excellent experience with the actually purchase of the vehicle as well. We thoroughly enjoyed working with Chris, our salesperson, as well as the sales manager, Richard, and financial contract writer, Doug. Many Thanks! More

Great customer service I called the dealership asking about a Passat advertised on the internet. Donell had the car parked out front ready for the test drive. I drove 1 hour I called the dealership asking about a Passat advertised on the internet. Donell had the car parked out front ready for the test drive. I drove 1 hour 45 mins for this car and was not disappointed. The only thing missing was the certified pre owned warranty. I love my new used car. Thank you! More

Great car buying experience Had a great car buying experience with Carolina Volkswagen. I found the right car and right color online at several dealerships, but Charles Howard a Had a great car buying experience with Carolina Volkswagen. I found the right car and right color online at several dealerships, but Charles Howard at Carolina Volkswagen was the best salesman I worked with. They laid out all the information and costs right up front, and didn't try to change a thing when I arrived in person. I drove past several Dark Iron Blue Golf GTI SE's to get the one at Carolina Volkswagen. More

Battery Thank you! I was a walk in... My battery died that morning, I got a jump start and came directly there. I was helped immediately!!! Thank you!! Thank you! I was a walk in... My battery died that morning, I got a jump start and came directly there. I was helped immediately!!! Thank you!! More

The best!!! Mike greeted me as I arrived, established reason for my visit, and took care of me to the end. Very professional and qualified. I will return and sp Mike greeted me as I arrived, established reason for my visit, and took care of me to the end. Very professional and qualified. I will return and specifically ask for him. More

2 hour wait for inspection/oil change Made an appointment 2 weeks ago for an inspection/oil change. Staff was friendly. Wait time was 2 hours which is unacceptable. Will not return. Made an appointment 2 weeks ago for an inspection/oil change. Staff was friendly. Wait time was 2 hours which is unacceptable. Will not return. More