Carr Cadillac Buick GMC

This was my first experience with your dealership and my first experience with GM. I recently purchased a used 2024 Buick Envision. I was given seven days to decide if I wanted to keep the vehicle or return first experience with GM. I recently purchased a used 2024 Buick Envision. I was given seven days to decide if I wanted to keep the vehicle or return it. It was a former rental car. So, I felt it was important to get it inspected at a GM dealership. I tried to make an appointment online and TJ called me to discuss my appointment needs. TJ explained that he didn’t have an appointment until way after my window of opportunity. I explained the tight timeframe to get the vehicle inspected and he made it happen. I appreciate TJ and your service department for your dedication to customer service. This was the best experience I’ve had at a dealership ever. You have completely won my business going forward. Thank you so much! I look forward to working with your dealership in the future. More

The best car buying experience that I have ever experienced. Quick and easy. Sheri was a pleasure to work with. She is very friendly and professional. I love my new Buick Envision! experienced. Quick and easy. Sheri was a pleasure to work with. She is very friendly and professional. I love my new Buick Envision! More

Hugo was a new salesman but did a great job and was very knowledgeable about the product knowledgeable about the product More

Excellent service provided, as always, by the maintenance staff and service team at CARR Chevrolet Dealership in Vancouver, WA. staff and service team at CARR Chevrolet Dealership in Vancouver, WA. More

Every time our car is serviced, something goes wrong and it needs more work. The final straw for us was when we had our transmission replaced for close to $8,000.00 and immediately had other issues with our it needs more work. The final straw for us was when we had our transmission replaced for close to $8,000.00 and immediately had other issues with our car. We waited and hoped it would get better, but did not so we went and got other opinions from 2 other mechanics. The new problem we were told was due to when the transmission was replaced, by both mechanics! We took the vehicle back to Carr and they told us their mechanics are very capable and would not have made that problem, but we will give you a deal and fix it for $3,000.00! They refused to take responsibility. for the problem that they created and would not fix their mistake. We've realized that we've spent more on our vehicle since we've been taking it there with mechanical work at Carr then what we bought our vehicle for! So, if you want to continually have car issues and spend more than you bought your vehicle for, then this is the place to have your car worked on. More

The service dept was great about booking my oil change and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone and finishing the job on time. BUT, I could not believe the oil-dirt shoe prints on my floor mat, door seal, seats and glove compartment. Someone had taken the lung nut out of the glove compartment (did leave it in the drink holder) but had black marks where they opened the glove box. My tires were missing 2 valve stems (which may have already been missing) but they didn't brother to replace them. I have NEVER had a car serviced that the inside was so dirt and damaged. More

I always get great service no matter what I am in for. Jake always makes me feel like he remembers me and my car. It is unfortunate that the price for oil changes has gone up so much, but I still plan on Jake always makes me feel like he remembers me and my car. It is unfortunate that the price for oil changes has gone up so much, but I still plan on bringing my Terrain in for oil changes. It is nice to know that they look over all the areas that need to be taken care of. More

Alway get great service for my 2019 XT4 from the team at Carr GMC Vancouver. Friendly and timely each visit. Carr GMC Vancouver. Friendly and timely each visit. More

Ryan Singh was great to work with, great follow thru and went the extra mile. went the extra mile. More

Sheri,made our car buying fast and easy. .She helped us compare the two we were most interested in and make a choice. She showed me the great coffee bar and whipped through the paperwork. T .She helped us compare the two we were most interested in and make a choice. She showed me the great coffee bar and whipped through the paperwork. Then off to the Finance Manager. Thomas was pleasant and fast but did a great job of explaining the paperwork. All in all we were down the road at least two hrs faster than we anticipated. Thanks Sheri More