Carriage Ford

Order new ranger Zach was very helpful and any item he could not answer he contacted someone to get an answer. I was very pleased with the personal attention I receive Zach was very helpful and any item he could not answer he contacted someone to get an answer. I was very pleased with the personal attention I received. More

Great Experience Make Fetko was down to earth and easy to work with. He has a good knowledge of the inventory and was most helpful in explaining all features of the ca Make Fetko was down to earth and easy to work with. He has a good knowledge of the inventory and was most helpful in explaining all features of the car. He kept me posted with the progress of when the car would be ready. I feel he wants to do his very best for each customer and highly recommend him when you go to Carriage Ford, a very efficient and well-run business. More

Poor Quality Service Department and Management I bought a 2017 F150 New at Carriage Ford. I returned it to them for warranty replacement of trim on the doors. While replacing the trim they scratche I bought a 2017 F150 New at Carriage Ford. I returned it to them for warranty replacement of trim on the doors. While replacing the trim they scratched my window tint, damaged the weather stripping and also broke the new trim on the doors. I notified them about it and returned it for them to replace everything again. After taking it to them several times they still didn't get it repaired correctly. They don't seem to care or know how to fix anything. I took my new truck to Carriage Ford for the first service and got it back with oil on the door panel. I received two customer viewpoint surveys from Ford Motor Company on how carriage ford performed. After My experience they wasn't very good. I was notified by Dean Book that those surveys really kill them. He told me that I need to take my truck to another Ford dealer and that they can't satisfy all their customers. Would have been nice to know. I would have bought my new truck at a dealer that knows what their doing and can satisfy their customers. More

Flawless Nick was great, no pressure and in and out with my new used mustang in about 3 hours. I recommend carriage ford and Nick Mattingly to all my friends Nick was great, no pressure and in and out with my new used mustang in about 3 hours. I recommend carriage ford and Nick Mattingly to all my friends and family. Great job, thanks Nick. You da Man... More

Got my new red vehicle!!!! When I walked in the show room with Nick Mattingly past a big white pick up truck, I saw a bright red ECKO Sport setting there. It had almost all the When I walked in the show room with Nick Mattingly past a big white pick up truck, I saw a bright red ECKO Sport setting there. It had almost all the things I was wanting in my new vehicle. Nick explained everything possible on the vehicle. My grand daughter was with me and what technical thing I did not understand....she did. He showed me two other similar red ones on the lot and also an Escape. I had planned on looking at an escape for awhile, but comparing it to the ECKO Sport....I new the one on the show room floor was for me. Nick explained everything. Was very patient with me. Answered all my questions. Something I was really dreading turned out completely the opposite. Thanks so much to Nick for getting me through the process. More

Wonderful We had a wonderful experience at carriage ford. Our good friend an salesman Duane Money was great! We have and always will buy our vehicles here! And We had a wonderful experience at carriage ford. Our good friend an salesman Duane Money was great! We have and always will buy our vehicles here! And of course from our good friend :) More

Good People + Good Car = Good Deal ! Our salesman, Steve Caudill, was very nice, very knowledgeable and just an honest guy to deal with getting our vehicle. We were not pressured, had a g Our salesman, Steve Caudill, was very nice, very knowledgeable and just an honest guy to deal with getting our vehicle. We were not pressured, had a good test drive. Steve was very easy to talk to, just like talking to another friend. Got a good deal on our trade-in. My wife and I also feel very happy with the deal that was made on the vehicle we purchased. Over all great experience at Carriage Ford. Highly recommend to anyone. They made car shopping a pleasant experience. Thank you, Rob & Cheryl More

Great customer service Took my 2010. Mustang for a recall on my airbags, the. Staff was wonderful, shop was clean, Thank you for a great experience John Crone Took my 2010. Mustang for a recall on my airbags, the. Staff was wonderful, shop was clean, Thank you for a great experience John Crone More

Used car Great staff that helped with everything along the way the staff was very straightforward and honest. They were not to pushy with the sale and didn’t t Great staff that helped with everything along the way the staff was very straightforward and honest. They were not to pushy with the sale and didn’t try to over sell us on anything. More