
Carriage Kia of Woodstock
Woodstock, GA
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Wrong price/broken windshield The price on the web was totally different than it actually was, bait & switch. Windshield was broken, still not fixed and it’s going on 2 weeks. Don’ The price on the web was totally different than it actually was, bait & switch. Windshield was broken, still not fixed and it’s going on 2 weeks. Don’t go here! More
She doesnt work here anymore! So we wont stand by her pt she used location several times .prior. After last time i had a problem on contacting them was told it would be taken care of. It wasnt bc manager that t used location several times .prior. After last time i had a problem on contacting them was told it would be taken care of. It wasnt bc manager that told me that doesnt work there anymore. And whatever she told me meant nothing anymore.i was also told i could go else where if i wasnt satisfied. Great customer service for where ill be going next time.and in the past ive helped 11 different people to buy kia guess it wont be in Woodstock. More
No hassle Easy to work with. Do not hound you like most dealers especially on the financing side. Only issue I had an appointment for a car I had looked at and Easy to work with. Do not hound you like most dealers especially on the financing side. Only issue I had an appointment for a car I had looked at and they sold it before I got there. More
Better than expected The staff at Carriage Kia are always extremely nice, friendly and willing to help me in any way possible. They make in easy and enjoyable to take my c The staff at Carriage Kia are always extremely nice, friendly and willing to help me in any way possible. They make in easy and enjoyable to take my car in for service. More
New year new car We were ready for a new car. We liked the Sedona and went to look specifically at this vehicle. Walt was very helpful. It took looking at a few cars t We were ready for a new car. We liked the Sedona and went to look specifically at this vehicle. Walt was very helpful. It took looking at a few cars to find the one, but we did and we live it! Thanks KIA! More
Maintenance experience I needed to get an oil change and decided to take it back to the dealership. The service desk was friendly and greeted me promptly. They said it wou I needed to get an oil change and decided to take it back to the dealership. The service desk was friendly and greeted me promptly. They said it would be an hour or so and they would wash the car too. Went back to get the car and all the staff were quite friendly and service was done as promised. The car wash was not the best...some parts of the car were quite obviously missed but it was 25° out, so I'm not too upset about it. Still 5 star experience and would recommend to anyone. More
It was great joe is awesome The only reason for this five star rating is because of joe he's awesome to work with and understands our needs as well as he follows up like he says The only reason for this five star rating is because of joe he's awesome to work with and understands our needs as well as he follows up like he says he will Eric and keven need to take notes and follow in Joe's footsteps they lack allot of customer service as long as how is there we will continue coming there More
Great experience! We loved our service experience so much that we bought at second Kia at Carriage! Eric in Service goes the extra mile for his customers! We loved our service experience so much that we bought at second Kia at Carriage! Eric in Service goes the extra mile for his customers! More
Friendly We have credit problems, but even with our credit problems Carriage was still able to get us into a vehicle with a payment we could afford. We have credit problems, but even with our credit problems Carriage was still able to get us into a vehicle with a payment we could afford. More
Always a Positive Experience This dealership should be used as a model for all other dealerships who want to impress their customers. Outside of the factt that they are extremely This dealership should be used as a model for all other dealerships who want to impress their customers. Outside of the factt that they are extremely honest and do great work, this place is spotless....you could eat off the floor. They offer so many great beverages and drinks (Starbucks coffee, various tea selections, soft drinks and many snacks including fresh popcorn). They have a children’s section and they are dog friendly. They have wi-fi tables as well. The sales lobby is beautiful - a white piano and all the cars inside are white. Enough about the surroundings, the staff is outstanding and so friendly and show appreciation for their customers. I love this place. Ask for Eric Siefkes...he is my Service Advisor. He stays in top of it. More