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Independence, MO

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81 Reviews

15700 East US 24 Highway

Independence, MO

64050

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Showing 81 reviews

February 06, 2024

I never got a call regarding 2007 Cadillac. I was interested in purchasing it but nobody actually called me on the phone or reached out to me and that says a lot about your dealership. More

by Superman1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I emailed regarding the car and no one reached back out to me, or actually called me on the phone, Todd Rechterman, Matt Smith
October 06, 2023

We bought a car for our son here a few months ago. It started leaking oil, the dipstick was broke and had to be pulled out with pliers. Obviously had not received an oil change for a long time. Then j More

by scottfoster2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure if his name
March 18, 2023

This place sold my wife a car that does not run properly. They promised to fix it. Never did. The warranty they sold us doesn’t cover the fix. Now they want to repo her car because she paid her insurance lat More

by sgandtroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Rechterman
August 07, 2022

This dealership is an absolute MUST avoid at all cost. My son purchased a car from them in cash on July 16, 2022. Less than a month later (Aug 1st to be exact!) the transmission went out while he was 4 ho More

by Tara Swanson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rechterman, Matt Smith
December 18, 2021

Once again, these guys sold us a terrific car. We bought from them 5 years ago. They are helpful, courteous, and great customer service. We will still recommend these guys to all our friends and family. More

by hyaw50441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rechterman, Matt Smith
Dec 18, 2021 -

hyaw50441 responded

Thanks so much for being patient with us that day. You guys are great.

November 04, 2021

Drove 1000 miles then learned it should have never passed inspection. Car has multiple issues but ran great when first picked up. They do illegal repairs to pass inspection. Missouri highway patrol also agre More

by Tpunkin85
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rechterman
March 13, 2021

They are amazing and work with your budget and help you look for what is the best for you. I highly recommend them for business. More

by mccoynick1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rechterman, Matt Smith
November 25, 2020

Test drove a car ran perfect. Paid $7,500 for a car and within the 1st 2 weeks it was towed 3 times. The car is currently at a Ford dealership not working. I brought the car on Oct 3 and it is November 25 More

by efisher96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Rechterman
October 16, 2020

When I went to the lot I test drove a Chevy equinox, it ran fine. I signed all the paper work went to head home as I live off of 23rd and sterling. Got to Truman road and it over heated. My boyfriend who w More

by Turtle012397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rechterman
June 12, 2020

false advertising, bait & switch They advertised a "cash price", but when I showed up to pay cash, first, the car wasn't even there (bait & switch, sold it a long time ago for a much More

by cohen
Recommend Dealer
No
Employees Worked With
Todd Rechterman
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