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Carson City Toyota

Carson City, NV

Overview
Reviews
4.4
205 Reviews
Call Dealership (888) 283-1899

3659 S. Carson St.

Carson City, NV

89701

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Showing 205 reviews

April 19, 2025

The people all stepped up and helped me get the car i wanted.very professional patient and also polite. More

by teresadahl43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriennne chris and jeff and teresa primarily
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March 29, 2025

Super easy transaction. Sales worked through texts, emails and calls for the great deal so all we had to do was go to the dealer sign and drive. Quick, easy and a great dea More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah and Joe
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Apr 01, 2025 -

Carson City Toyota responded

Steve, Customer service is our number one goal! We are excited everything worked out for you. We hope to see you on your next purchase.

February 21, 2025

I really like how smoothly service appointments go at Carson City Toyota. Perry Motors Bishop Toyota is very good, but Carson City is excellent. Real-time notifications of car status in waiting area, whi More

by dream15x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Mar 13, 2025 -

Carson City Toyota responded

Thank you so much for taking the long drive to us! We will see you at your next service.

February 17, 2025

I would not go to any other dealership. They are fantastic always very courteous and very helpful. Go Toyota.!!!😜😉👌 More

by Markeeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector luna / Robert Melville
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Mar 13, 2025 -

Carson City Toyota responded

Markeeta, thank you for your continued support we love our customers.

February 07, 2025

Great Service by Paige for additional items like window tinting on my new 2025 CAMRY. She did an excellent job and I highly recommend her service for getting accessories on the car done. Took her time to e More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige at Carson City Toyota Nevada location
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Mar 13, 2025 -

Carson City Toyota responded

Rose, we are happy to hear about your experience with Paige, and thank you for the 5-star review!

January 17, 2025

Great experience and customer service when purchasing new car, all were very helpful every step of the way! More

by Mandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, cant remember the names of everyone else
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Mar 13, 2025 -

Carson City Toyota responded

Thank you for the 5 star review!

November 19, 2024

They always take good care of me promptly and efficiently. It is worth going there. More

by mslemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pacheco
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November 11, 2024

The service has always been extremely considerate when I have had to have service completed , I was extremely early in my appointment but was taken care of very quickly More

by dprovencher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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October 08, 2024

The service manager Jeff was about as unprofessional as any I’ve witnessed in a very long time. I will tell everyone I know the poor service I experienced by this unprofessional excuse for a service manage More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
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Oct 11, 2024 -

Carson City Toyota responded

Mitch, Our general manager spoke to you and offered you a sincere apology for the interaction with our service manager, we agree that the situation could have been handled better with a positive outcome we never want unhappy customers.

October 03, 2024

Very disappointed that even having an appointment it took three hours to perform an oil change and tire rotation. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
Oct 03, 2024 -

Carson City Toyota responded

Denise, we apologize for the extended wait time, we know your time is valuable and do our best to complete services in a timely manner sometimes things happen that are out of our control and cause things to take longer than anticipated. We thank you for your business.

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