Kyle Earls will call you buddy, offer you bottled water, tell you Carson City Toyota won't leave you hangin. Dan will call you buddy. He will offer you bottled water. They will do anything to get you to sign the papers. Then they will use every excuse to spin you in circles. My favorite are phone calls that never get returned or just endlessness transferred to nowhere. They all seem to be in cahoots. They don't care about people, they only want your money. The car I received was filthy, had a rat hanging from the drivetrain(!), torn upholstery, broken dash,steel cables padlocked to the bed with no key..., and this is after I gave Kyle $1000 down with work order. He told me they were gonna do an extra thorough detailing as well...lol.... I've learned of numerous deceptive practices that were used on me as a 1st time buyer.....Buyer beware!!!! Sad that people like Kyle have a job and a place like a Toyota Carson City employs dishonest snake oil salesman.