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Carson City Toyota
Carson City, NV
224 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 224 reviews
May 05, 2021
My history w/service has been excellent, but today had 3.5 hr. for service, exorbitant charge for diagnostics to replace gas cap, no updates and no customary carwash. 3.5 hr. for service, exorbitant charge for diagnostics to replace gas cap, no updates and no customary carwash. More
by Cynthia
Employees Worked With
Marty
May 02, 2021
Very professional, service oriented and very customer oriented. My vehicle was taken in properly and I was kept apprised of the work being done on it. Always 100% satisfied with Carson City Toyota’s serv oriented. My vehicle was taken in properly and I was kept apprised of the work being done on it. Always 100% satisfied with Carson City Toyota’s service department. More
by Daytonnana
Employees Worked With
Steve
April 29, 2021
Appointment was on time. Service manager was demeaning and dismissive when I tried to explain to him a problem I was having with my vehicle. and dismissive when I tried to explain to him a problem I was having with my vehicle. More
by Cannotdrivewhenitswet
Employees Worked With
John (service dept was excellent). Service manager was obnoxious.
April 28, 2021
CC Toyota is the place for service. I purchased my RAV 4 from another dealer that I do not recommend. The service & parts staff excellent! from another dealer that I do not recommend. The service & parts staff excellent! More
by sierrakai
Employees Worked With
John Diaz ( Steve & Marty on previous visits)
April 11, 2021
We are thankful for the service today. It has been a financial struggle this past year and we put the issue off for 3 months. We are grateful for the break we got today. financial struggle this past year and we put the issue off for 3 months. We are grateful for the break we got today. More
by Grace
Employees Worked With
Heather Aveiro
April 09, 2021
Service supervisors do no return phone calls. And they will not fix what they agreed to fix. Horrible customer service and sales people. xxxxxxxx service. will not fix what they agreed to fix. Horrible customer service and sales people. xxxxxxxx service. More
by Angry Kia owner
Employees Worked With
Greg, Tony, all service supervisors.
April 08, 2021
Very efficient & the extra help from Danielewas most Very efficient & the extra help from Daniele was most appreciated Daniele came to my car & helped with a bluetooth function I was having difficulty Very efficient & the extra help from Daniele was most appreciated Daniele came to my car & helped with a bluetooth function I was having difficulty with. More
by swak2u
Employees Worked With
Marty, Daniele
April 01, 2021
Don't like being hit with phony service notes... Took 3 hours for oil change,,,,, Buy new battery when battery is very serviceable,,,, service writers trying to make extra bouneses.. hours for oil change,,,,, Buy new battery when battery is very serviceable,,,, service writers trying to make extra bouneses.. More
by bobhanson
Employees Worked With
unknown
March 22, 2021
We were pleased with the attention provided by your Sales Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the ti Assistant Carl Hoornaert when we first met and later after he had shown us over a number of Highlanders. A very smooth interaction both during the time of decision for us and the paper-work to wrap up the sale. Carl explained many of the new features of the vehicle and even setup our phones for Bluetooth access in the car. More
by d-carruthers
Employees Worked With
Carl Hoornaert
