Carson City Toyota

This dealearship is the worst of the worst. They a very similiar to a low end used car lot with dead end sales people that have no clue what inventory they have to sell. Their price changes daily and belie similiar to a low end used car lot with dead end sales people that have no clue what inventory they have to sell. Their price changes daily and believe me, they do not deserve your business. Do your due diligence and shop around first before you go to this car lot and get dragged down into their abyss. Thank god for competion. My advice, drive by this car lot, do not look, do not stop in and keep heading to a reputable dealership.... More

Bought my Highlander in 2008. Have always had the suv serviced at Carson City Toyota. They have always been very professional, never tried to up sell any parts. When I take it in for the oil change I usu serviced at Carson City Toyota. They have always been very professional, never tried to up sell any parts. When I take it in for the oil change I usually wait, they give me a time frame and it’s always been finished in the time frame. Would highly recommend them for buying a car and service. More

Couldn't find a good used car in Reno for a fair price so drove down to Carson City. There are lower taxes and fees at this dealership. Salesmen are very knowledgeable about the cars and found a used one tha drove down to Carson City. There are lower taxes and fees at this dealership. Salesmen are very knowledgeable about the cars and found a used one that fit our needs. Gave price discount, 1 year oil change service and 1 month warranty for used cars. More

Great experience Laid back, no stress, fair price and patient. I used their Internet service to locate a model, and they found one and had it brought in right away. Laid back, no stress, fair price and patient. I used their Internet service to locate a model, and they found one and had it brought in right away. More

Carson City Toyota was a very pleasant experience ! Jon Paul our salesman was very professional and knowledgeable. Their was no pressure and he let the Tacoma sell itself. We were going to shop arou Jon Paul our salesman was very professional and knowledgeable. Their was no pressure and he let the Tacoma sell itself. We were going to shop around but decided why look any further. Because of the way this dealership worked with us. They guided us through the new aspects and features of the vehicle we were looking to purchase. We had all questions answered and the price agreed upon was fair and only bit higher than the internet information we obtained. It was worth it to keep our business local and we were very happy with the outcome. More

Great Sales Experience Went to Carson City Toyota to look at a used Toyota Avalon. My salesperson Javier was very knowledgeable and friendly. After so light negotiations w Went to Carson City Toyota to look at a used Toyota Avalon. My salesperson Javier was very knowledgeable and friendly. After so light negotiations we agreed to a price and I left in my new Avalon. Highly recommend Carson City Toyota and Xavier Ponce!! More

Got a good price after 6 hours od xx! My salesman was Don, a good guy that meant well. The sales manager was a total xxxxx(in every way). Next car will be elsewhere. My salesman was Don, a good guy that meant well. The sales manager was a total xxxxx(in every way). Next car will be elsewhere. More

What the f**k? Wasted drive from Reno...my bad for not checking reviews first. Most mom and pop lots here will go above and beyond to make you happy...not so here. I Wasted drive from Reno...my bad for not checking reviews first. Most mom and pop lots here will go above and beyond to make you happy...not so here. I detected a questionable business practice, an inept salesman, and sub-par interaction with staff. Just a warning. More

Horrific Service! We will never return here. We called from Reno to get an oil change. Service said to come in at 11:30. My wife makes the 30 minute drive and waits, while they take people ahead We called from Reno to get an oil change. Service said to come in at 11:30. My wife makes the 30 minute drive and waits, while they take people ahead of her who arrive after she did. She asks the service representative why they take others ahead of her. He states one employee didn’t show up for work, and another quit. When she asks when they would service our car, the person said they were having a bad day, and the wait could be four hours. My wife was angry they didn’t specify this before she made the drive from Reno to Carson City. They told my wife not to make an appointment initially, just to drive down. There was no mention of today’s situation. In my opinion, they are not capable of understanding what customer service means. There were other upset customers angry for the same reason today. Service not sales defines a dealership. My evaluation is one star, because a zero option is not available. More