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Carson City Toyota

Carson City, NV

4.4
207 Reviews

3659 S. Carson St.

Carson City, NV

89701

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December 28, 2023

No deals at dealer whatsoever. Veh being built and wanted step rails and mud guards. Step rails were added but not mud guards. Said would add at dealer as Toyota ran out. Toyota do More

by 2oldfoggies
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Larry Page, Paige (serv rep), Danielia (supervisor)
Dec 28, 2023 -

Carson City Toyota responded

At the time of purchase a request was made for them to install mud guards at the port unfortunately they did not install them. We did add mud flaps here at the dealership and did not charge you any labor for the installation. Yes the truck was gone for 8 days as the hood was buffed and painted. The truck was outside in the rain twice as we were testing the rear cross traffic alert system that you said was not working. I also told you after a few days to come back and let us clean the truck as I did not want to damage the freshly painted hood. Toyota rebates are only for customers who finance.

December 25, 2023

John is awesome! ! We love working with him. Very professional and prompt with our car! More

by taramontoya1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
November 20, 2023

Neva was so wonderful with us and help us with everything we need is a good dealer More

by garcia123430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neva
November 18, 2023

Hector at Carson City Toyota was a very informative knowledgeable salesperson. He helped make the process of selecting the most suitable vehicle for our needs and resources a much easier experience th More

by Gmmatyas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Luna, Michael Rathje
November 01, 2023

There was no communication between the service manager and the customer. We were told that we would have a 2 hour wait when we made the appointment and we were OK with that. When we got there we were tol More

by Dooter75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
October 31, 2023

I have alerted been taken good care of . John gets me signed in very quickly and he is very nice has always taken good care of me. More

by Alwhitfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Diaz
October 23, 2023

Toyota is missing the boat on electric vehicles. They are way behind others. My wife has had a Tesla for 4 years now and I'm just waiting for a Toyota that can meet or exceed Tesla specs. Specific More

by philc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers is the best, as well as Faith Solis in Parts.
October 17, 2023

Both Wade and Joe were instrumental in getting me into my 2016 Subaru Legacy. Even though I'm hoping I won't be back in the car market for a few more years, I'd definitely recommend Carson City Toyota. More

by c0d091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Wolford, Joseph Moser
October 12, 2023

I was so impressed with the level of service here. I bought a brand new Prius and the experience was amazing. I highly recommend this dealership. 10 out of 10. More

by makaveli1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Page
October 12, 2023

The staffs are very accommodated and attentive to what I need. The work is excellent and get it done fast. More

by Berly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Bigler, Driver(forgot the name), & Justin
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