Carson Honda

Excellent service! The guys were super helpful, answered all my questions and were always on top of things. They totally helped with the decision! Thanks all my questions and were always on top of things. They totally helped with the decision! Thanks More

We just picked up our new 2021 CRV from Carson Honda. Our sales rep. Keison Godfrey has been wonderful. He is very knowledgeable and helpful. He led us through the sales process and with the financing arrang sales rep. Keison Godfrey has been wonderful. He is very knowledgeable and helpful. He led us through the sales process and with the financing arrangements. He answered all our questions about the new CRV and gave us good tips on the operation of the new model even though this would be our 4th CRV. Thanks to Carson Honda for a pleasant car shopping experience. More

Horrible service. NO INTEGRITY at all. Sold us a used car knowing that there was an issue. I guess there is a reason that Carson Honda is one of the only few Honda dealers that doesn't guarantee your sa car knowing that there was an issue. I guess there is a reason that Carson Honda is one of the only few Honda dealers that doesn't guarantee your satisfaction for 5 days after you drive off the lot even for used cars. I guess I now know why. When we took it back they didn't fix it until we had to make 2 separate trips. At that time is was "fixed to the best of their ability," not to mention that we live over 30 miles away and getting there in LA traffic isn't easy. Wouldn't recommend Carson Honda to my worse enemy. DON'T GO!! There are several other Honda dealerships that give exceptional service and have integrity. More

Dean and Miguel made my new Car buying experience a great one!!!😀😀 Out of 8 So cal Dealerships they blew everyone out of the Water in Price and professionalism!!!!!!😀 one!!!😀😀 Out of 8 So cal Dealerships they blew everyone out of the Water in Price and professionalism!!!!!!😀 More

Had a great experience. Martha Miranda worked with me and gave me a competitive price online (versus other places that want you to come in). Tim S, the manager, worked with us in getting the clean fuel rewar gave me a competitive price online (versus other places that want you to come in). Tim S, the manager, worked with us in getting the clean fuel reward for the Honda Clarity and was really responsive. Miguel took us on a test drive and was knowledgeable on the car to point out the features. The buying process was smooth as well. More

Beware Purchasing from Carson Honda Be careful when doing business with Carson Honda. The buying experience was pleasant enough since the salesmen pride themselves on being nice. I also Be careful when doing business with Carson Honda. The buying experience was pleasant enough since the salesmen pride themselves on being nice. I also paid a fair price for a used 2017 Honda Civic. The nightmare began when I was told I would be receiving my updated registration with stickers (they gave me a 3 month temporary license plate) along with the title within a week from the DMV. As it got closer to the 3 month mark and I had received nothing from the DMV, I got in touch with the salesman who kept reassuring me not to worry. One week before my temporary license plate expired I asked the salesman what to do if I did not receive the registration stickers because I did not want a reason to be pulled over and get a ticket. He told me, “When they look up the vin it will show the change or in process.” When I asked if I could obtain another temporary license plate he deferred and told me to call the Carson Honda DMV representative. I called multiple times and left messages with no call back. My request to speak to the manager was declined... the salesman merely told me, “Everything will be fine.” I decided to call the real DMV and was able to speak to someone after an hour on hold (they at least got back to me faster than Carson Honda). They advised me if my temporary license plate is expired then I would have reason to be pulled over. I would also be liable for any fines. I was told if I had not received my registration stickers in time then it is the dealership’s duty to resolve the issue, otherwise I could come to the DMV office. I gave all this information to the Carson Honda salesman who told me he would, “go figure this out right now.” Of course I never got a response. I walked in to the DMV on a Saturday morning the day after my temporary plate expired and spent the entire morning there. It turns out that Carson Honda had made multiple mistakes when putting in my information into the DMV website, even with the information being correct on my paperwork. I still plan to buy Hondas in the future, just not from Carson Honda. Once you drive your car off the lot they are extremely unhelpful and give you incorrect information. They also make a lot of paperwork errors. More

Worse service advisor ever Do not have Javier as your advisor. He’s inconsiderate and incompetent to be an advisor. I dropped off my car at Carson Honda service for check engine Do not have Javier as your advisor. He’s inconsiderate and incompetent to be an advisor. I dropped off my car at Carson Honda service for check engine light service on Saturday morning, no call from Javier whatsoever until I called him and left a message before the shop was closing. He called back saying the part coming in on the following Tuesday and it’s too late to get a loaner car. That’s the only time I ever heard from him. Of course, my car wasn’t ready on Tuesday because I called and found out it’s his day off. No call on Wednesday! I had to call Carson Honda again on Thursday to find out my car was ready for pickup. It turned out my car was Fixed and ready for pickup on Wednesday. What a horrible experience I had with this advisor! More