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Carson Nissan

Carson, CA

4.8
3,284 Reviews
We know you have your choice of many dealerships, sellers, and mechanics, and we are here to provide you with an experience that exceeds your expectations. Whether you're looking for the latest Nissan lineup or need expert auto service, we provide a one-stop shop for all your automotive needs. You will find high-quality inventory, affordable financing, and a Nissan-authorized service center to save you time and money. That is why people drive from all over Los Angeles, Orange and Riverside counties. Whether you're hoping to have an enjoyable, trouble-free purchase experience, or you are looking to service your vehicle with someone you can trust, you'll be happy you chose Carson Nissan. Our experienced staff is eager to share their knowledge and enthusiasm. You can visit us online at https://www.carsonnissan.com. Be sure to browse our online inventory, check out our specials, and investigate financing options. You can even schedule a service appointment online. We are here to assist 7 days a week. For personalized service give us a call at 1-888-699-6361.
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1505 East 223rd Street

Carson, CA

90745

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Showing 3,284 reviews

March 23, 2018

Excelente! Diego was very helpful and kind. He explained the process clearly and overall offered a pleasant experience with little banter and a friendly smile. T More

by maryzara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Chavez
Mar 26, 2018 -

Carson Nissan responded

Hi, It makes us so happy that Diego was able to take such great care of you during your recent visit. Thank you for choosing Carson Nissan and we can't wait to see you again! Regards, Linda Webber lwebber@dtlamotors.com

March 21, 2018

Chris is consistently efficient Great Chris is knowledgeable helpful always comping out to the car in a timely manner. He gets me a ride to work in a timely manner also More

by Demeflores
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Ayala
Mar 21, 2018 -

Carson Nissan responded

Hi, We thrive on positive feedback from all of our guests and are so happy to hear you had a pleasant service visit. We hope to see you again! Regards, Linda Webber lwebber@dtlamotors.com

March 20, 2018

"Knowledgeable and Friendly!" Daniel Plasencia is not only knowledgeable about Nissan vehicles but, is also very helpful and most importantly, friendly to the customers he serves. More

by Mr. Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Plasencia
Mar 20, 2018 -

Carson Nissan responded

We can't tell you how nice it feels to hear that Daniel went above and beyond to make sure your service visit with us was a memorable one. We really appreciate your feedback and hope to see you back again soon! Regards, Linda Webber lwebber@dtlamotors.com

March 20, 2018

Customer service was good as usual. I was acknowledged as soon as I walked into the service dept, even though they seemed busy. Had a phone call when my car was ready More

by Nissanaccount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan
Mar 21, 2018 -

Carson Nissan responded

Hi, We're so happy that Jeff and our service team were able to take care of all of your needs. We look forward to serving you again soon and thank you for visiting Carson Nissan! Regards, Linda Webber lwebber@dtlamotors.com

March 14, 2018

good service and reasonable negotiations The staff goes to any means possible to come with a good deal for you and them. Also very friendly service and makes you feel comfortable. More

by jayfranco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Josef Anglo, Abraham Garcia, Fred Berzunza
Mar 14, 2018 -

Carson Nissan responded

We're so glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over! Please let us know if we can help you with anything else. Regards, Linda Webber lwebber@dtlamotors.com

March 08, 2018

Nice person A good worker and worked me out . He was a good men and loved the car he helped us find. Was a wonderful guy too. More

by Regulo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe Cespedes
Mar 09, 2018 -

Carson Nissan responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We appreciate your business and we can't wait to see you again soon! Regards, Linda Webber lwebber@dtlamotors.com

March 06, 2018

Take heed. ***UPDATE***: the below situation has been rectified. LINDA WEBBER contacted me and within a couple of hours she was able to help and get the situatio More

by Jcuteyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Garay, Linda Webber, Irvin Vasquez, Nicolas Vargas, Roland Ocampo
Mar 06, 2018 -

Carson Nissan responded

Hello, my name is Linda Webber and I am one of the Managers here. I am sorry that you experienced challenges with the payoff of your trade in vehicle. I would be happy to assist. Please contact me direct at 310.221.5119.

Apr 18, 2018 -

Jcuteyes responded

9492073745 Nick 2216 Enter Enter 800 777 7018 Nissan Finance complaint To Whom It May Concern, In December of 2017 I purchased my 2017 Nissan Altima from Carson Nissan. Initially i dealt with Nicolas Vargas and when Mr.Vargas was not getting the car sold the bigger mouth piece was brought in, Mr. Irvin Vasquez. After what seemed like several hours of Irvin going back and forth trying to work the numbers an agreement was finally reached. The agreement was: Monthly payments: 491 (Gap Insurance included) Current lease paid off in full(At the time I had a 2014 KIA Optima) After reaching the aforementioned agreement I sat down with Roland Ocampo to sign what I thought was the legitimate verbal deal that Irvin and I agreed to and that was witnessed by Nicolas Vargas. Fast forward to January 2018 I get a final bill from KIA for 6,000 plus dollars. During the paperwork signing process (Dec. 2017) Roland Ocampo assured me that a payoff check would be sent to KIA Motor Finance within 2-3 weeks. Unable to get in contact with Roland I go into Carson Nissan and speak with Wendy Garay who makes a call and then assures me, once again, that the payoff check will be sent over night. I let another week go by and still no payment has been sent to KIA. I contact Wendy AGAIN and now she can’t give me any answers as to why this process is taking so long but will email me the tracking number for the 5,100 payment. *Please note* Once everything was all said and done I specifically asked Irwin if I should make my December car payment for my KIA and he told me No. Irwin said NO to me making the December car payment because NISSAN was going to take care of it need to make the December car payment for my KIA, looked at my KIA and informed me the only thing I needed to worry about was probably getting new tires since the car was a lease and they could possibly charge me for the tires once I turned it in. I do not appreciate being lied to or deceived in order for Nissan to make a sale. I to pay an extra 500 plus dollars to KIA because I was lied to and mislead by Carson Nissan representatives. Had I known the deal I made with Carson Nissan would not be honored, I would have never downgraded myself to a basic Nissan Altima that I don’t really like from my fully loaded KIA Optima Hybrid. Sincerely an unsatisfied customer, Investigator JC

March 05, 2018

Kevin edwards Thank you for helping us get a bigger car for our soon to be bigger family.fast and easy and always searching for the best deal best rebate etc. More

by Whoop_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Edwards, Roland Ocampo
Mar 05, 2018 -

Carson Nissan responded

Thanks for both this review and your business. Congrats on your growing family and thanks for being a part of our Carson Nissan Family! Hope to serve you again soon! Regards, Linda Webber lwebber@dtlamotors.com

March 05, 2018

Super attentive! Daniel P. has the best customer service. He explained in detail the services that would be completed and the benefits for each service. I took my Niss More

by Imelda Rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Plasencia
Mar 06, 2018 -

Carson Nissan responded

Hi Imelda, Daniel is awesome and we're so happy that he took great care of you and your Altima. We hope it's running just like new and we look forward to seeing you here at your next service visit! Regards, Linda Webber lwebber@dtlamotors.com

March 05, 2018

Excellent dealership! Eugene Cho is the most knowledgeable and helpful salesman! I leased my Nissan Leaf and just purchased it! Love the car and this dealership! Eugene More

by Leafowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Cho
Mar 06, 2018 -

Carson Nissan responded

Eugene is a great asset to us here and it's no surprise that he made sure your experience was a great one. Congrats on your new LEAF and welcome to the Carson Nissan Family! Regards, Linda Webber lwebber@dtlamotors.com

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