Carson Nissan

I was interested in buying a new car and Rene approached us immediately. He asked questions to directly take us to what we were looking for. He showed us the different types of vehicles and the features tha us immediately. He asked questions to directly take us to what we were looking for. He showed us the different types of vehicles and the features that distingush them from each other. He let us test drive two cars so we can understand how each vary from each other which was helpful. After purchasing the car it was really late so we had to take it to get washed the next following days. We arrived back in two days and explained to the employee working at the time that we needed to get it cleaned because it was late the night we had purchased it. The employee took care of all the work and brought it back to us within minutes. More

Went to Pep Boys for free diagnostic. Not a free diagnostic after all. Got a quote for repair at $800. Told them I was going to call dealer. Mike told me to bring it to him. He said Diagnosis did no diagnostic after all. Got a quote for repair at $800. Told them I was going to call dealer. Mike told me to bring it to him. He said Diagnosis did not sound right. Instead of an entire fuel pump assembly, all I needed was a fuel gauge sensor. Saved me $400 and Carson Nissan washed and vacuumed my Frontier pick up!!! I got a free diagnostic from Carson Nissan and they do not even advertise it like Pep Boys. Pep boys was not even free!!! Mike recommended I return to Pep Boys for a refund on the Diagnostic bill. I did return to Pep Boys with my receipt from Carson Nissan. They could not argue with both receipts in front of them!!! I will continue to use Carson Nissan for any repair or scheduled maintenance. Thank you Mike!!! John Hamamoto More

I came in for service on my transmission and airbag and received VIP service from Mr.Walton. Problems with my car were identified immediately and resolved in a prompt manner. I would recommend this deale received VIP service from Mr.Walton. Problems with my car were identified immediately and resolved in a prompt manner. I would recommend this dealer to anyone coming to get service on their vehicle. Thanks Jack! More

I was impressed with their service. They are quick, friendly, but do take too much time in washing the vehicle. Had to wait one day 45 min to an hour. Mike really tries to get the job done with all the friendly, but do take too much time in washing the vehicle. Had to wait one day 45 min to an hour. Mike really tries to get the job done with all the other responsibilities he has. He always handles me professionally and treats others the same. More

My plan was to 'look' at cars today and once I found one I liked I would come back in a day or so to pick it up. As we all know plans tend to change unexpectedly. When I walked into Carson Nissan with my mo I liked I would come back in a day or so to pick it up. As we all know plans tend to change unexpectedly. When I walked into Carson Nissan with my mother, we were greeted by a young man named Joe Diaz. From the very beginning Joe had asked what I was looking for and he helped me find the perfect car. At first i had fallen in love with a new 2010 Nissan Altima but unfortunately it was too far out of my price range. Both Joe and Alex assured me that they were not pushing me to buy a car i could not afford and they suggested it would be better to consider something less expensive. Instead of a new Altima I went for a used 2009 Altima and I love it. Joe and Alex did everything they could to get my monthly payments as low as possible. I would like to thank Mr. Joe Diaz, Sales Consultant, and Mr. Alex Chan, Assistant Sales Manager, for everything they did for me. Their service was amazing, I could not be happier. THANK YOU! More

I normally go to the Nissan Service center in Long Beach, but when I drove by the other day and there was nothing there, I realized it had closed. I was a bit miffed that I had to drive "4 minutes down the 4 but when I drove by the other day and there was nothing there, I realized it had closed. I was a bit miffed that I had to drive "4 minutes down the 405" (that's what the sign said). I was just going to go and see if I could make an appointment but came out a little while later with my car fixed, super friendly service from Jack, the awesome rep that helped me, and a smile on my face. I am no longer "miffed" and would drive the extra 4 minutes in a heartbeat and of course recommend the dealership to anyone looking for a smooth, unobtrusive experience at a car lot. (and...I actually got my car fixed without any hassle). More

My mother and I went out looking for a new car, I had the My mother and I went out looking for a new car, I had the versa in mind. We walked in and was Greeted by Joe our salesman. who was just great,couldn My mother and I went out looking for a new car, I had the versa in mind. We walked in and was Greeted by Joe our salesman. who was just great,couldnt have had ask for anyone better. he showed us what i had in mind. i love the versa but then they also showed me the sentra. i like both cars. I ended up going with the nicer car (sentra). i am very pleased with the costumer service that we were shown. the company i work for is very, very big on costumer service. so that was something i was very pleased with. my overall experience was Great. i would go back agian. Thank you JOE! More

Their customer service was great! Shawn really went out of his way to make sure that I was happy with my service. He even help me with a rental so he can make sure that the problem was fixed. They really w of his way to make sure that I was happy with my service. He even help me with a rental so he can make sure that the problem was fixed. They really went above and beyond the call of duty. And I felt like he really loved his job. So it his concern was really sincere. More

I purchased an Altima and am very pleased with how the sale process went. They were not pulling any sale tricks or trying to gain a big profit. Both employees were trying to make my family and I happy buy sale process went. They were not pulling any sale tricks or trying to gain a big profit. Both employees were trying to make my family and I happy buying a new car. Well mission accomplished! My family and I were definitely satisfied. I must say this is the best Nissan dealership! They have great deals and the employees are extremely friendly and try to accommodate your needs, such as offering you a drink or rushing to make the deal because you have work in 2 hours. After everything was finalized and the car purchased, Rene and Alex congratulated my family and I numerous times. Their excitement and positive attitude really rubbed off on me and all I could do was smile. More

Larry was genuine and respectful throughout the process --just the opposite of the stereotype of the used car salesman in every way. My brother met me there to crunch the numbers on his laptop and go over --just the opposite of the stereotype of the used car salesman in every way. My brother met me there to crunch the numbers on his laptop and go over the carfaxes with a fine tooth comb. Larry had infinite patience and really listened to what it was I was looking for even though we took hours. Richard checked in from time to time to be sure Larry was doing his job (which he was and then some) and made sure to be available when we had questions. Both were friendly and low-pressure from beginning to end.They made me feel truly valued as a customer. When the sale was made, Larry went out of his way to make sure the car was ready and added some extra details at the end that I never would have thought about. I'm grateful for his attentiveness. Would and will definitely recommend this dealership to friends and family. Very happy with my Altima! More