Carson Nissan - Service Center

Amazing Customer service support I've been to 3 other Nissan dealerships Carson is my favorite there service is sufficient and very helpful they figured out sensor lights in my car no I've been to 3 other Nissan dealerships Carson is my favorite there service is sufficient and very helpful they figured out sensor lights in my car no other dealership could and Daniel is awesome he help me with just putting a battery in my keys it's the little things that can brighting your day I would so recommend there service department More

Horrible service department every single one is incompetent. In the last month my wife has taken in our 2007 Altima twice for general repairs or maintenance a service department every single one is incompetent. In the last month my wife has taken in our 2007 Altima twice for general repairs or maintenance and both times they have either misinformed her about repairs and not done what walked of them. The first time she took it in the breaks were squeaky they told her it was low on break fluid and that was the cause so they added fluid . Also the upper radiator hose was torn and that would cost upwards of $300. I took it to my mechanic and he replaced it for $60. The second time was Labor Day weekend. She took it in for an oil change which usually takes them a few hours to do, this time it took all weekend. She dropped it off Saturday morning we never received a call that it was ready so we called them to find out that the oil change we requested was never done. What they did instead which apparently took a whole day was investigate why the check engine light was on. So we waited Sunday for a call from them to hear nothing back. We finally gave the service department a call to find out the were closed for the rest of the holiday weekend and couldn't pick it up till Tuesday. Which meant we had to find another form of transportation to work and back. Upon picking up the car I find out that the are charging me $160 for an oil change and supposed diagnosis of check engine light. Never once did I get a phone call ,email ,text ,Morse code or any type of other communication from anyone in service about what they were doing to my vehicle. I asked "Chris" the service advisor I had been dealing with to get the service manager "Roy" apparently he was of that day how convenient. speaking with "Chris" He said in order to get my car back I had to pay for what was done ,so I did fifteen minutes later they bring my car out they didn't even have the courtesy to wash the dang car. I have purchased 3 cars from them and would expect better customer service than what was provided I will certainly be taking my business elsewhere and would never even recommend this place to my worst enemy. More

Thanks Since I've had my 2011 Maxima I have had all my sevice done at Carson Nissan dealership. Christina Martinez has made my experience so wonderful and am Since I've had my 2011 Maxima I have had all my sevice done at Carson Nissan dealership. Christina Martinez has made my experience so wonderful and amazing that I have to give her 2 thumbs up. Her advice I trust If I don't need she make sure I don't get it. I must say the hold staff at Carson Nissan service department. They treat me like a valued customer (FRIEND). I will be forever grateful for my experience. Keep up the good work. More

Carson NISSAN Service Dept is Awesome! Every time I have taken my vehicle to the Carson NISSAN Service Department, it has been hassle-free. Everyone is friendly and helpful, and they explai Every time I have taken my vehicle to the Carson NISSAN Service Department, it has been hassle-free. Everyone is friendly and helpful, and they explain the services needed. More

Always. Great Daniel G always does a great job at making me feel good about the wait time and money that I spend on my car service he has awesome customer service Daniel G always does a great job at making me feel good about the wait time and money that I spend on my car service he has awesome customer service More

David, Amazing Service! David Barrientos did a great job! I took my car in for a recall and when I arrived he notified me I was due for service as well! I was on a time lim David Barrientos did a great job! I took my car in for a recall and when I arrived he notified me I was due for service as well! I was on a time limit so we decided he would split the work and I would come back a different day. When he finished the job earlier than expected, he gave me the great news that he was able to finish everything and even the car wash! Being the busy bee I am, I was so happy I did not have have to make a different appointment. Thank you! More

Nissan service The people are nice and polite. They help you as soon as you come in. They don't waste time helping you and the other people. The people are nice and polite. They help you as soon as you come in. They don't waste time helping you and the other people. More

Service is always prompt and thorough. I am always confident that the service and assistance I receive is honest and necessary. Chris was able to adjust a setting issue immediately. All the I am always confident that the service and assistance I receive is honest and necessary. Chris was able to adjust a setting issue immediately. All the service people are friendly and competent. And I really like the new coffee machine! More

Excellent customer service My experience was amazing. I came because of a check engine light and was helped with more than I needed. I'm so glad I got my car from this dealershi My experience was amazing. I came because of a check engine light and was helped with more than I needed. I'm so glad I got my car from this dealership. More

Went for service Jeff was exceptional great service thank My service advisor Jeff went out of his way Exceptional service Thank you so much Will again choose Carson Nissan and Will tell family and fri My service advisor Jeff went out of his way Exceptional service Thank you so much Will again choose Carson Nissan and Will tell family and friends about my experience More