Carson Nissan - Service Center

Carson Nissan's service department treated me like royalty! There was a software upgrade needed for my Leaf, and I brought my car there for the first time. I had another errand down the 405 that day royalty! There was a software upgrade needed for my Leaf, and I brought my car there for the first time. I had another errand down the 405 that day and per my lease agreement on the Leaf, I took advantage of one of their gas powered autos (needed for the longer drive) for the day while they serviced my car. Carl Taylor was super friendly and easy to work with. It was clear to me that I would always return here for my service needs, and ask for him! Christina Martinez, another service advisor was there and all smiles. Roy Schilder secured me a brand new Nissan Rogue, chuckling and kidding around, especially when I asked for a car with a USB port to keep my failing cell phone charged. I guess that is pretty much standard these days! I enjoyed the Rogue, and really appreciated returning to a still-smiling service department, even though it was now late afternoon. The icing on the cake was that my car had been charged, and carefully washed! More

Carl Taylor handles all my service vehicles needs, if there is any problems with my car I just call him and he take care of it and I forget about the rest. there is any problems with my car I just call him and he take care of it and I forget about the rest. More

I had called the day before to make an appointment to have my truck serviced. the work order was ready and they took my truck in as soon as I brought it to the dealer. The work was done in a timely manne have my truck serviced. the work order was ready and they took my truck in as soon as I brought it to the dealer. The work was done in a timely manner while the service advisor Chris Ayala kept me informed of what was being done and what needed to be done throughout the day. More

Called several Dealers for my service and Carson Nissan had the most reasonable price. Clean and nice dealership. Car wash was done well. I recommend the dealership. had the most reasonable price. Clean and nice dealership. Car wash was done well. I recommend the dealership. More

Needed quick charge. Irvin Vasquez more knowledgeable about car than where purchased (Empire); Carson lucky to have him as an employee. I'll be back about car than where purchased (Empire); Carson lucky to have him as an employee. I'll be back More

Preston and everyone at Carson Nissan goes above and beyond to help their customers. Great customer service and buy another vehicle from them again! And everyone at the service department is friendly an beyond to help their customers. Great customer service and buy another vehicle from them again! And everyone at the service department is friendly and helps with all of your needs. More

I visit Carson Nissan about every 4 months to get service on my 08 Nissan Sentra. I always come back because the service team has great customer service and because I didn't want my car to break down. So thi on my 08 Nissan Sentra. I always come back because the service team has great customer service and because I didn't want my car to break down. So this time when I went to get service I walked to the showroom floor just to "look" and of course got greeted by all the salesmen but Oscar took the extra time to ask me if I were to get a new car which one would I be interested in? So then the process began he walked me to the lot and showed me the 2013 Nissan Maxima, all models of the 2013 Nissan Altima, and the Sentra that were redesigned. I told Oscar about my financial struggle and explained that I was interested in paying my own car note and he explained that I would need a cosigner and everything should workout fine. So as he let me look around freely on my own Ethaniel approached me and gave me detailed differences on the Altima models. He recommended that I get the Altima S. Ethaniel was very funny and knowledgable at the same time. All of this took place on a Monday and by Friday night I received a voicemail from Oscar asking If i had talked the situation over with my dad. I was surprised because what he said made me know that he really was paying attention to what I was saying. I listened to Oscars advice went to talk to my family and came back Saturday to look at a completely different car the 2012 Altima Coupe. Ethaniel began to assist us by talking numbers and he pretty much convinced them (with the help of DJ) that I can get in a newer car. Sunday morning I arrived at Carson Nissan at 11am and sped off late to work in my 2012 Nissan Altima Coupe. YAY!!! I love my new car and knowing that I got the best customer service out of getting it makes it even better! Thanks Ethaniel and Oscar! My parents mentioned not remembering ONE car salesmen name that have sold them their previous cars, but both of your names will be forever remembered :) More

went in for an oil change and came out with a new Altima. ethaniel my salesman was very helpful and new his product. he worked with the numbers I gave him and got me a great deal. good APR, great service pac ethaniel my salesman was very helpful and new his product. he worked with the numbers I gave him and got me a great deal. good APR, great service package, and a great car. would definitely recommend. More

Brought my car in for a routine 3,000 mile oil change. After commencing work, the service department advised that the oil pan was leaking. I was advised that any repair necessary would be covered under w After commencing work, the service department advised that the oil pan was leaking. I was advised that any repair necessary would be covered under warranty and asked me to leave vehicle overnight. The oil pan gasket was replaced and resealed. After performing the standard inspection that is normal with oil changes, it was also discovered that some seals in the axle/wheel area were cracked and were replaced (also under warranty). After hearing so many horror stories from relatives and friends about how they encountered disputes with repairs they thought should be covered under their auto warranties, I was very happy I did not join their ranks. Thank you Carson Nissan for reaffirming to me I made the right choice by buying a Nissan and that I can be comfortable bringing my car to the dealership rather than my personal mechanic as I have done with previous vehicles. Denise Palelei Very Satisfied Customer More

Mr. Ayala was able to address all of my vehicle needs including servicing breaks and replacing battery. Thank you for getting my car running again. A friendly service is always appreciated. including servicing breaks and replacing battery. Thank you for getting my car running again. A friendly service is always appreciated. More