Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
864 Reviews of Carson Nissan - Service Center
Sort by
March 20, 2018
"Knowledgeable and Friendly!" Daniel Plasencia is not only knowledgeable about Nissan vehicles but, is also very helpful and most importantly, friendly to the customers he serves. Daniel Plasencia is not only knowledgeable about Nissan vehicles but, is also very helpful and most importantly, friendly to the customers he serves. He makes sure to thoroughly review all the items addressed on the 27 point inspection, all documentation is completely filled out by the technicians working on your vehicle, provides the best price for the service rendered, and makes sure your car is washed and looking new upon delivery. That is amazing service! Thank you, Daniel, for always making sure my Nissan rides and looks like a brand new car! More
by Mr. Steve
Employees Worked With
Daniel Plasencia
March 05, 2018
Super attentive! Daniel P. has the best customer service. He explained in detail the services that would be completed and the benefits for each service. I took my Niss Daniel P. has the best customer service. He explained in detail the services that would be completed and the benefits for each service. I took my Nissan Altima on a Sunday around 10:30am and the service department was quiet. I was in and out in about an hour. More
by Imelda Rojas
Employees Worked With
Daniel Plasencia
February 28, 2018
Excellent service will use and recommend again! I was thoroughly impressed with Christina's customer service, explanation of the service and estimate and recommendations for future services. She mad I was thoroughly impressed with Christina's customer service, explanation of the service and estimate and recommendations for future services. She made sure to keep me informed in the status of the car and even offered me a loaner when something came up and I wouldn't be back in time. More
by Ndaniels08
Employees Worked With
Christina Martinez
February 28, 2018
Ok I guess I went to get an oil change which went fine but then was told from the 27 point check that I have torn dust boot struts and that unfortunately they co I went to get an oil change which went fine but then was told from the 27 point check that I have torn dust boot struts and that unfortunately they come all together with pieces I don't need. What am I supposed to do with parts I can't use. So this means I have to over pay parts to get the parts I actually need. Bummer. More
by Kelcole
Employees Worked With
Ryan custard
February 21, 2018
Satisfied customer. When service people tell me what needs to be done to my car and give me an estimated cost for the job, they fix the problems and I trust that I am not When service people tell me what needs to be done to my car and give me an estimated cost for the job, they fix the problems and I trust that I am not taken advantaged of with regard to the cost. More
by glcamacho1949
Employees Worked With
Ryan Custard, Chris Ayala
February 15, 2018
Endearing It is good to know that you are taking your vehicle to someone who is trustworthy and reliable and honest and will be available in your time of need It is good to know that you are taking your vehicle to someone who is trustworthy and reliable and honest and will be available in your time of need More
by Murry carter jr
Employees Worked With
Carlos Gaspar
February 08, 2018
Service review I take my 2013 Nissan Quest for regular service. The wait is is little long but the service is worth the wait. They do a good job. I take my 2013 Nissan Quest for regular service. The wait is is little long but the service is worth the wait. They do a good job. More
by Ron Benavente
Employees Worked With
Roy Schilder
February 02, 2018
Great Service I had to have a seat belt replaced, and as always Carlos Gaspar was polite and very helpful. Thank you very much Carlos and Carson Nissan. I had to have a seat belt replaced, and as always Carlos Gaspar was polite and very helpful. Thank you very much Carlos and Carson Nissan. More
by maryannehartley
Employees Worked With
Carlos Gaspar
February 01, 2018
Clear Communication Brought my car in for an oil change as well as to investigate a rattle that I had noticed with acceleration. I had done a little research and thought Brought my car in for an oil change as well as to investigate a rattle that I had noticed with acceleration. I had done a little research and thought it may be a heat shield. it was in fact that issue, but it was on a pipe that was difficult to reach. Additionally the part was not available in the area and would need to be ordered from out of state. the cost of the repair would have exceeded 1k. rather than push this repair on me, the service advisor(Chris Ayala) advised me that the loose shield rattle wasn't causing any further damage, and left the decision up to me whether they should proceed. I chose not to as it is just a noise, which is intermittent at best. More
by RGuter
Employees Worked With
Chris Ayala
January 24, 2018
Daniel in Cust Svc Provides Excellent Customer Service Carson Nissan always provide excellent customer service , we did not purchase our automobile at this dealership, but once we took our car there for se Carson Nissan always provide excellent customer service , we did not purchase our automobile at this dealership, but once we took our car there for service, we have not taken it to any other Nissan Dealer for Service due to the excellent customer service and the fair price that we are charged, if they find an issue that can be taken care of without charging the customer, we have found that they will do that as well. we highly recommend this dealership. Daniel Godinez always gives us friendly customer service. Carson Nissan provides a nice waiting area for their customers along with complimentary fresh coffee and popcorn, they also provide music, hotdogs and hamburgers all complimentary to their customers... More
by Peaches K
Employees Worked With
Daniel Godinez
