Carson Nissan - Service Center

I have had negative experiences at other Nissan Dealerships. Carson Nissan has come to the rescue! Their service department is awesome. The customer service and quality of work is top notch. They s Dealerships. Carson Nissan has come to the rescue! Their service department is awesome. The customer service and quality of work is top notch. They speak to you one on one and it they make you feel important. Being a woman I have dealt with people in the auto industry thinking I don't know what I'm talking about, so they think I won't know what they are talking about. Carson Nissan makes me feel competent and explains the issues to me and takes what I have to say with great consideration. The vibe of the dealership is very welcoming. If they are not helping you directly, they greet you in a warm manner. Just want to say thanks! More

Mike always does a good professional job when dealing with my service issues at Carson Nissan. I have dealt with him on two separate ocassions and in both cases he exceeded my expectations. I will contin with my service issues at Carson Nissan. I have dealt with him on two separate ocassions and in both cases he exceeded my expectations. I will continue to go to Carson Nissan for all of my service needs. Joseph Ward More

Overall, the service that Carson nissan provided were really good. They helped me and answered questions i was unsure of. Including, Henry Bautista who HELPED ME A LOT because i'm new at this..a new buy really good. They helped me and answered questions i was unsure of. Including, Henry Bautista who HELPED ME A LOT because i'm new at this..a new buyer. I would recommend him to my friends and family ...if they were to buy a car from nissan :) More

I wish to commend Mike Garcia for the great brand of service he provides me every time I visit Carson Nissan. His product knowledge is very impressive, and his being an "automotive sleuth" has helped me service he provides me every time I visit Carson Nissan. His product knowledge is very impressive, and his being an "automotive sleuth" has helped me solve some problems others probably would have failed to do. I have tremendous respect for people who not only go out of their way to help customers, but truly know the products they are servicing, inside and out. More

Very Very impressed with the service I recieved! Friendly staff. Being that I was going in for a warranty repair, I figuered they would try to get me get me to pay for some extra service. Boy was I wrong! No staff. Being that I was going in for a warranty repair, I figuered they would try to get me get me to pay for some extra service. Boy was I wrong! Not only was my repair fully covered, Their inspection revealed other issues that, get this, IS covered 100% by warranty! So needless to say, I'll be back next week to get those repairs taken care of. Thank you Carson Nissan! Armando Ramirez More

The dealer's very friendly & gave me all the information that i need. I will surely recommend him to my friends. All the employees are accommodating. information that i need. I will surely recommend him to my friends. All the employees are accommodating. More

I am extremely happy with the excellent customer service that I always receive when I go to Carson Nissan and see Mike Garcia in service. He is thorough, super friendly, efficient and always makes my visit that I always receive when I go to Carson Nissan and see Mike Garcia in service. He is thorough, super friendly, efficient and always makes my visit a great one.I highly recommend Carson Nissan and Mike Garcia in service! More

This dealership continually offers friendly, prompt and excellent service. Today I had a problem (a "check engine soon" light - the first time I've ever seen it stay on in this car), and the first thought excellent service. Today I had a problem (a "check engine soon" light - the first time I've ever seen it stay on in this car), and the first thought that came to Mike was the gas cap - and it was indeed a loose gas cap. The problem was taken care of in about 3 hours on a very busy Saturday (which includes time for an overall diagnostic inspection and an oil change as well), and they still made time to promptly drop me off at home, and promptly pick me up when the car was ready. Fixing this was *free* - as was the car wash and the vehicle inspection report (which I am glad they did, as it brought a problem caused by usual wear and tear to light which I'll be taking care of within a month or two). The only thing I paid for today was an oil change - but my last oil change I didn't have to pay for as I used a coupon they mailed me to get a *free* oil change. I really must say that this dealership knows how to take care of their customers, and pays attention to detail. I remember earlier in the year, when I was trying to figure out how to get a notoriously hard to get off parking sticker off my car so I could replace it with a new one. The thought occurred to me - call Carson Nissan, and see what they say. I called expecting various instructions, but they simply said to bring it in and they'll do it at no charge (which they did). *All* the employees at Carson Nissan have *always* been courteous, kind and very helpful to me. Also, when I have questions, I get a full explanation of what is going on with my car. And, I must say, they are lucky to have Mike Garcia as a Service Consultant. Not only does he know what he's doing, and not only does he have an extraordinarily friendly and helpful attitude towards customers; he also knows how to service cars very, very efficiently. More

Mike Garcia and Carson Nissan basicly made my day.After leaving disrespecfull Cerritos Nissan,they did their jod 100% right,fast,and respecfull.Carson Nissan two thums up.Cerritos Nissan ten thums down,spe leaving disrespecfull Cerritos Nissan,they did their jod 100% right,fast,and respecfull.Carson Nissan two thums up.Cerritos Nissan ten thums down,specialy their service manager.Carson Nissan just got themselves a new customer. More

Mike Garcia is the best. He is so wonderful with all of his customers. I bought my car a year ago and i have always come back to Mike for all my service. He makes everything go quick and super fast. He his customers. I bought my car a year ago and i have always come back to Mike for all my service. He makes everything go quick and super fast. He is also keeps his customers that are waiting up to date on the time frame. Thanks Mike!!! More