Carson Nissan - Service Center

I recommend this dealer because I brought my car with an idea of what might be wrong with it - Midas had suggested it may needed a throttle clean and idle re-learn, a service that they didn't offer. So Niss idea of what might be wrong with it - Midas had suggested it may needed a throttle clean and idle re-learn, a service that they didn't offer. So Nissan ran a diagnostic on the vehicle and couldn't find anything wrong with my car. It really just needed a throttle clean! I appreciated their honesty in letting me know that there wasn't anything wrong with the car and that it just simply needed a cleaning. With it they did need to perform an idle re-learn. I was also happy that it wasn't very expensive. The people were friendly and just honest - something a lot of people don't think about when talking about a dealership. This experience confirmed why I chose to purchase my Nissan 9 years ago. The car is in excellent shape and the experience at Carson City Nissan was the same great service I recieved when purchacing my vehicle from First Nissan in Simi Valley. Thanks for your help and honesty! More

Roman Garcia, the service advisor, was a friendly and helpfull all the way. went for an oil change and he informed me of a recall that was pass over due. he took care of me and any questions i had, and t helpfull all the way. went for an oil change and he informed me of a recall that was pass over due. he took care of me and any questions i had, and took care of the recall. every one was woderfull. exelent experience, will be back again, may bee to purchase a car... thank you.. More

Every time I go to have my Titan serviced I look for Mike Garcia because he is very helpful and goes out of his way to satisfy the customer by not hurting the Dealer Ship so thats why I gave him the outstand Garcia because he is very helpful and goes out of his way to satisfy the customer by not hurting the Dealer Ship so thats why I gave him the outstanding rating that he deserves. He takes the time to make sure that your timr there is worth the service and tou will leave saticefied. More

Traveling fifty miles one way to visit a dealership is Mike Garcia at Carson Nissan is one of the best. I had many issues with the car when I met Mike the first time and he was patient enough to go throu Mike Garcia at Carson Nissan is one of the best. I had many issues with the car when I met Mike the first time and he was patient enough to go through each of them and tackle them one by one.I found him to be friendly, honest, upfront and knowledgeable and I was very happy with the way he dealt with those issues. I entered the dealership as a skeptical car owner and exited as a loyal Carson Nissan customer. Great Job Mike !!! Please keep up the good work. More

The staff here at Carson Nissan seem to care about customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances customer service. They provided me free labor when my back axel needed to be re-placed, something they didn't need to do but under the circumstances they wanted my business and wanted to make sure that I walked away happy. When I returned several months later to have my vehicle serviced the staff still remembered my name, this was not just the service staff, but other staff members from different departments walked up to me to make sure the service department was "taking care of me". I have not experienced this kind of customer service at any other Dealership and would highly recommend Carson Nissan to everyone. Great job and keep up the great customer service. Dana Rishagen Long Beach, CA. More

I'm really great full that Jack Walton was able to help me with my car. He was very helpful and very knowledgeable of the service my car needed.He was able to answer all my questions and provide me with in me with my car. He was very helpful and very knowledgeable of the service my car needed.He was able to answer all my questions and provide me with information i needed. I was very satisfied with his services. More

Can i just start with " GREAT CUSTOMER SERVICE"!!!! On Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with a Can i just start with " GREAT CUSTOMER SERVICE"!!!! On 11/27/10 I drove in to Carson Nissan to get service not Knowing what to expect as usual with any other dealership. I was greeted by Mike Garcia the service advisor, Mike was very helpful and just knew what he was talking about very very knowledgeable. Mike pretty much got me out of the dealership within 1/2 an hour. One of the main things and good about Carson Nissa is that they are an all makes dealership, It didn't take me long after to take my Lincoln Navigator for service. This group of people will go above and beyond for the consumer. I will definitely recomend this dealership to all my friends and family...... Customer Service at their best!!!!!! More

Very helpful, they even walk you through all of the work they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have a they do. gonna go back for all of my cars needs. Prices are very reasonable. like the environment as well. all of the services for me at least have always been done in the time they said they were going to do it. More

The moment I walked in they showed interest in me. I was The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attenti The moment I walked in they showed interest in me. I was offered all the services available to resolve my problem. They are very friendly and attentive. And most importantly for me, always looked after my interests. I went out very satisfied with the place. A special thanks to Mike for his hospitality. More

I use to go to a different Nissan dealership, but, stopped going cause their service was not good. Ironically the dealership went out of business. I have since used Carson Nissan and find them to be m stopped going cause their service was not good. Ironically the dealership went out of business. I have since used Carson Nissan and find them to be much more attentive and provide better customer service then my past dealership. In particular Mike Garcia and Jesse are very helpful and provide good service. More