Carson Nissan - Service Center

Mike Garcia took my car right in and had the tires checked. They found a nail and repaired the tire and refilled with Nitrofill. I was in and out in 30 minutes, with no charge. This is where we alw checked. They found a nail and repaired the tire and refilled with Nitrofill. I was in and out in 30 minutes, with no charge. This is where we always bring our Nissans for service, and would highly recommend it to anyone. More

the customer service is outstanding. Great prompt service, Mike Garcias was polite, helpful and resourceful. He is always going out of his way to make cars needs are met and keep me satisfied with t service, Mike Garcias was polite, helpful and resourceful. He is always going out of his way to make cars needs are met and keep me satisfied with the service. I always recommend people to this dealer. I've had terrible experiences before and this dealer is superb! More

Just wanted to say that Mike Garcia handled my situation quickly and with personal care and concern. I had a service problem which may or may not have been the fault of the dealership, and Mike gave me the quickly and with personal care and concern. I had a service problem which may or may not have been the fault of the dealership, and Mike gave me the benefit of the doubt, with no hassle, and took care of me and my car quickly and professionally. I'm happy to keep going back to this dealership for my service. Thanks Mike! More

Mike made this dealership. From the second we walked in to the moment we walked out we were treated with respect and courtesy. We've worked with several dealers for service in the past, and have never exp to the moment we walked out we were treated with respect and courtesy. We've worked with several dealers for service in the past, and have never experienced such friendly, and professional service. We definitely intend to use them in the future. More

Gary went above and beyond in his service to me and my vehicle...saying that he was going to treat it like his own. He's very new there but already I think he's fitting in great. There were some things vehicle...saying that he was going to treat it like his own. He's very new there but already I think he's fitting in great. There were some things he did free of charge which goes to show that it is more about relationship and trust than the bottom line...which has totally redeemed my view (and bang for your buck) of dealing with Dealerships. More

I brought my 2006 Nissan Altima in due to some transmission issues. I originally worked with Carl Taylor who was a great guy and extremely professional and on the second day, I was assisted by Mi transmission issues. I originally worked with Carl Taylor who was a great guy and extremely professional and on the second day, I was assisted by Mike Garcia. Soon after hooking my car up and doing some diagnostics, they told me that my Crankshaft Sensor needed to be replaced in order to find out why the transmission was tripping up. I always have my guard up and was worried that I was being upsold. They put me at ease that the sensor needed to be replaced and if it made me more comfortable, I could do it myself or take to another shop. I decided to have them do it & once they replaced the sensor and reprogrammed something related to the recall, the car was ready to go. Then my wife forwarded me an email from the Dealer that we purchased the car from that made reference to a recall for this exact "Crankshaft Sensor" issue. Mr. Garcia pulled up my car using the VIN# and showed the recalls associated with my vehicle and the "Crankshaft Sensor" was not one of them. I felt better about it but let him know that I would reach out to Nissan directly because the description of the issue in the recall is exactly what happened to me. I was confident that Nissan Carson did everything in their power to help and put me at ease with seeing the computer screen. Then Mike went a step further and sympathized with my situation and saw my point. He decided to apply for "Customer Satisfaction Waiver" or something like that which took care of the entire repair for free. Our family has purchased over 6 Nissans in the last 10 years but what he didn't know was that I had a bad experience with "Ignition Plugs" on my Nissan Maxima that ran me over $1000 to repair on two separate occasions. That experience had me wavering on whether to try another car company in the next 24 months. My experience with Mike is making me seriously reconsider. Plus, the new Maxima's look pretty sharp. More

My car would not start. Mike was able to help me get a tow truck and service the car in a day. He also provided reasonable prices for the service. Lastly, when we picked up the car he was friendly and kno tow truck and service the car in a day. He also provided reasonable prices for the service. Lastly, when we picked up the car he was friendly and knowledgeable and walked me through the car repairs. I highly recommend this dealership. More

Went to Pep Boys for free diagnostic. Not a free diagnostic after all. Got a quote for repair at $800. Told them I was going to call dealer. Mike told me to bring it to him. He said Diagnosis did no diagnostic after all. Got a quote for repair at $800. Told them I was going to call dealer. Mike told me to bring it to him. He said Diagnosis did not sound right. Instead of an entire fuel pump assembly, all I needed was a fuel gauge sensor. Saved me $400 and Carson Nissan washed and vacuumed my Frontier pick up!!! I got a free diagnostic from Carson Nissan and they do not even advertise it like Pep Boys. Pep boys was not even free!!! Mike recommended I return to Pep Boys for a refund on the Diagnostic bill. I did return to Pep Boys with my receipt from Carson Nissan. They could not argue with both receipts in front of them!!! I will continue to use Carson Nissan for any repair or scheduled maintenance. Thank you Mike!!! John Hamamoto More

I came in for service on my transmission and airbag and received VIP service from Mr.Walton. Problems with my car were identified immediately and resolved in a prompt manner. I would recommend this deale received VIP service from Mr.Walton. Problems with my car were identified immediately and resolved in a prompt manner. I would recommend this dealer to anyone coming to get service on their vehicle. Thanks Jack! More

I was impressed with their service. They are quick, friendly, but do take too much time in washing the vehicle. Had to wait one day 45 min to an hour. Mike really tries to get the job done with all the friendly, but do take too much time in washing the vehicle. Had to wait one day 45 min to an hour. Mike really tries to get the job done with all the other responsibilities he has. He always handles me professionally and treats others the same. More