Carter Acura of Lynnwood

I was very happy with my car buying experience at Acura of Lynnwood. I purchased a new ZDX, which they brought up as a dealer trade from Portland for me. Originally I was going to get the car the next da of Lynnwood. I purchased a new ZDX, which they brought up as a dealer trade from Portland for me. Originally I was going to get the car the next day and they were going to give me a loaner car while they cleaned it up and got it ready to go. But when I expressed my desire to have the car that evening, they made it happen and I drove away around 9:15PM with my beautiful new car. I feel I got a fair deal on the price and they gave me what I asked for my trade in. It was a pleasure to work with Chris. The whole experience was very low pressure and he was very patient with me, as I also test drove the MDX to compare the two cars. He was also extremely helpful in getting me set up in my new car and showing me all the cool features. He took me around to all the different departments and introduced me to everyone. They were all very friendly and eager to please. I have had so many horrible experiences with car dealerships that I was expecting more of the same when I walked in the door. I was pleasantly surprised. I would definitely recommend checking out Acura of Lynnwood - and ask for Chris! I LOVE MY NEW CAR! More

This was my first major car purchase, and my experience here was awesome. Anthony Remedios was friendly, knowledgable, and made the entire process easy and enjoyable. He answered all my questions, knew w here was awesome. Anthony Remedios was friendly, knowledgable, and made the entire process easy and enjoyable. He answered all my questions, knew what he was talking about, and wasn't pushy. I love my car, and would recommend this dealership (and Anthony) to anyone. More

Anthony was very knowledgeable and friendly. No high pressure sales. He made the buying process very comfortable and easy. As I did pretty intensive research beforehand and have owned Acuras for many ye pressure sales. He made the buying process very comfortable and easy. As I did pretty intensive research beforehand and have owned Acuras for many years, I was impressed with Anthony's knowledge of the cars. More

Acura of Lynnwood has time and time again gone above and beyond to show me that customer service is at the top of their priority list. I recently purchased my 4th car there, and the experience was more tha beyond to show me that customer service is at the top of their priority list. I recently purchased my 4th car there, and the experience was more than enough to remond me why I will be a lifetime customer of this dealership. Anthony Remedios is the sales associate who has helped me that last 3 purchases, and I would recommend to anyone. The service department is absolutely the best I have ever experienced, and have continued to remind me why they have the reputation for exellence that they do. Simply the BEST!!!!!!!!!!!!!! More

Everytime I go into acura I am greeted with a friendly smile. The people there are always very nice. I have bought 5 cars from them and I go back because of the great service and the reliability of the ca smile. The people there are always very nice. I have bought 5 cars from them and I go back because of the great service and the reliability of the cars. The sales team is wonderful and not pushy. They tell u honestly what they can do for u. The service dept is great as well. If ever I have issue they provide me with a loaner and go over every charge so I know what I'm paying for. Kudos to u. Acura of lynnwood. More

I put an email request in for a new 2008 TL. Not only did I get evasive answers and a hard push to come into the dealership, I was told that they weren't interested in discounting their 2008 TL because they I get evasive answers and a hard push to come into the dealership, I was told that they weren't interested in discounting their 2008 TL because they thought (even in a down economy) people would pay a premium for it. In addition, Richard Brandolini constantly responded to me using templated emails that had nothing to do with my questions/inquiries and never provided a straight answer. I ultimately never visited this location because I was so frustrated and irritated with my experience. I would give another dealership my business in a heartbeat because of this experience. More

I bought my new 09 TSX/Nav from Greg Ward at Acura of Lynnwood (AoL) in mid August. I visited all the Seattle area Acura dealers and paid a bit more (than offers from other dealers) to use AoL because o Lynnwood (AoL) in mid August. I visited all the Seattle area Acura dealers and paid a bit more (than offers from other dealers) to use AoL because of Greg's friendly and caring manner and my intangible sense of the quality of experience I'd get from AoL. Throughout the purchase process, I have not been disappointed (nor expect to be in the future). Greg went the extra mile to get the color combination I was looking for from out-of-state. I'll second some other comments here that the new car prep wasn't spotless (I also had to wait for a while for someone to walk me through it as it was a Saturday afternoon) but all in all a great experience. The dealer options I had put on were done quickly and accurately and while there were some issues with the accuracy of pricing, AoL took care of the problem to my satisfaction. The service department reps I dealt with were friendly and left me with a positive feeling. I had no problem finding a time to bring my vehicle in and was pleased at the 09 TSX/Nav loaner car I was provided at no charge. I was also pleased with the service department's willingness to meet other dealers' service offers - without such flexibility I would have thought harder about going elsewhere. The finance process was relatively painless (though I am still amazed at what is necessary to meet Honda Financial's highly-touted low-APR specials) and everything post-sale was as it was promised upon signature. In the end, I'm hoping (and expecting) to get many many years out of my Acura (which I'm loving) but will keep AoL in my plans for whatever the future will hold. More

I purchased my 08 RDX Tech from this dealer at the beginning of August, and had a very positive experience throughout the whole process. My wife and I were very pleased by the relaxed atmosphere. We w beginning of August, and had a very positive experience throughout the whole process. My wife and I were very pleased by the relaxed atmosphere. We were surprised how willingly and closely they matched our initial offer for the RDX. The whole process took maybe two hours, and that included some time for the internet sales manager, Greg, to run through the features of the car, which was greatly appreciated. The finance manager, Jay(?), was very efficient and nice as well. If I had any complaints at all, and there's very few, it's that I felt the interior of the car could have been prepped a little better. Not a big deal, and I might have an OCD for clean glass, but it was definitely noticeable. All in all, a good car buying experience. I would buy from Acura of Lynnwood again. More

I was very happy with my purchase at Acura of Lynnwood. I would recommend this dealership to friends and family. The sales person who helped me (Greg) was very easy and friendly to work with. I got the price would recommend this dealership to friends and family. The sales person who helped me (Greg) was very easy and friendly to work with. I got the price that I wanted for my new vehicle. The overall experience was the best one I've had compared to my past experience buying cars. I'm usually a difficult person to please when it comes to ratings so a rating of 4 in my book is pretty darn good. More

I was going to buy Acura TL from Bellevue since it is closer to my home (only a couple miles) But didn't buy it from there because of their additude toward a customer. I went Bellevue dealer 10 minutes b closer to my home (only a couple miles) But didn't buy it from there because of their additude toward a customer. I went Bellevue dealer 10 minutes before they close but most of staffs left and sales man demanded for me to sign a contract. I went home and submitted my request thru edmonds.com and Greg contacted me within 10 minutes! He was really prefessional and care customer's needs. I think one of the most important thing for internet sales is to contact customers as soon as possilble. More