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Carvana

Tempe, AZ

3.6
10,097 Reviews

HQ

Tempe, AZ

85281

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10,097 Reviews of Carvana

December 04, 2017

Nice SUV and easy purchase. One week in and we love the vehicle. Two minor issues with a torn seat and driver's window problem. They should have been corrected prior to selling More

by Robert F. Griffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
December 04, 2017

Easiest process EVER Bought my 2014 Tundra from Carvana. Easiest car buying experience I've ever had from start to finish. I completed all paperwork online; had to sign a More

by John Minton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATHANIEL THOMPSON
December 04, 2017

Best car buying experience ever!!! More than I expected! I was not sure at first about buying a car on the internet. The pictures are great, I really liked that they show the small More

by sspaunhurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa, Gabby, Brandon, Chris and Brantun
December 04, 2017

The best ever way to buy a car! I was looking for a vehicle around the Houston area for about four weeks. I was getting very tired of sitting and talking with sales people. Couldn't More

by richie84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
November 21, 2017

Absolute best car buying experience! I was simply amazed, the process was so easy and the truck was super nice! Buying the truck online was a little strange at first but Carvana has conv More

by Jman890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
November 13, 2017

Fun and easy! I wasn't exactly sure what car I wanted when I started researching. I really enjoyed being able to see all of the details about different cars online More

by ajacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
November 13, 2017

Unbelievable At first I was a bit skeptical about this new way of buying a car. However, after visiting a few local dealerships and trying to guys the real price a More

by Forrest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaurice
November 13, 2017

Great Experience!!!! I looked online for the perfect car. I applied for the car and got approved the next day!!! They delivered my car to my home quickly with no issues. More

by Tammi A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
November 07, 2017

No Pressure, All pleasure The Carvana way is how to buy a car. Fair price and people working with you to make car buying an enjoyable experience. The way to buy a used vehi More

by Daniel Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
November 06, 2017

Best way to buy a car but get it inspected For your convenience, we included your original review below so you can simply copy and paste! No more dealerships!!!!! My wife suggested i try More

by Michael Nolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A very nice guy but i dont remember his name.
Nov 07, 2017 -

Carvana responded

Thank you so much for reaching out to us regarding your recent purchase with Carvana and for relaying your experience. Our goal is always to provide a stream-lined purchase process and we want to apologize that your experience fell short of that standard. Those repairs absolutely should have been taken care of in our 150-point inspection, as well as our Pre-Delivery Inspection. We're so glad that one of our Executive Resolution Specialists was in communication with you post-sale, thank you for bringing this matter to our attention so we can further resolve this at hand. Thank you for being part of Carvana and so glad you enjoyed your experience!