Carvana

Dont even chance purchasing a vehicle with them. You will regret it! They sell lemons and fix them just enough to get you by until after the warranty period expires then say it was your fault. I fou You will regret it! They sell lemons and fix them just enough to get you by until after the warranty period expires then say it was your fault. I found a cracked cylinder head at day 112. This is a 2017 Audi, no way I cracked it in 112 days. Their customer service is the worst and either just ignore you and dont respond or pass you off to SilverRock who just passes you back to Carvana. You will have better luck buy a car for $500 from Craigslist than Carvana More

Poor communication, vehicle wasn’t ready-a/c inop then I finally get the car delivered to have service engine lights, power steering issues and had to make an appointment 3 days after getting the vehicle. finally get the car delivered to have service engine lights, power steering issues and had to make an appointment 3 days after getting the vehicle. This was after the first vehicle wasn’t ready and I switched vehicles, to the only make model available by agent. Now I see my financing has me charged a $900 delivery fee. Horrible experience More

Carvana dropped the ball. They were suppose to transfer my old license plates on my trade-in to the truck I purchased from them. Instead they sent me new plates. Now I have to They were suppose to transfer my old license plates on my trade-in to the truck I purchased from them. Instead they sent me new plates. Now I have to go to the DMV myself and transfer them. What a hassle. Also, be prepared to upload a lot of things. Front and back of drivers license, trade-in registration, title, picture of license plates, insurance info. If you are not computer savvy better get someone who is. If you want to chat with them be prepared for a lengthy session. It took the advocate 5 minutes of more to respond each time I sent a message. I wasted 1 and 1/2 hours on chat just to try and resolve my license plate issue. More