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Carvana
Tempe, AZ
10,129 Reviews
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10,129 Reviews of Carvana
May 10, 2022
This was my second experience with Carvana. First time was fantastic. 2nd time has just been riddled with lies and poor work ethic. This is in NO WAY an issue with the staff. They've been awe First time was fantastic. 2nd time has just been riddled with lies and poor work ethic. This is in NO WAY an issue with the staff. They've been awesome! They're just following instructions. 150 point inspection is complete xxxxxxxxx!!! First car the check engine light came on the day of delivery. they notified me 3 hours beforehand that they weren't coming. (missed that in the 150 point inspection) Car came a week later. After 6 days the check engine light (which they said they fixed) came on. Sent this car back and got another one. More issues. This time with the sunroof. So far all the repair facilities they're sending me to (on my time) have said they can't fix it. Oh almost forgot to mention. They took my old car a month ago and i'm getting late notices for that car from the loan company because they haven't reached out and paid off the loan. What a joke this company is. I will NOT recommend them again and i will NOT use them again. GET YOUR xxxx TOGETHER!!!!!!! Try to give a xxxx about ethics and customer service. More
by Rmoscola
Employees Worked With
Insignificant. Reps just do what the company tells them to.
May 10, 2022
Our experience was great - mostly because of our delivery agent, Cliff. He was awesome. Oh yeah...the car is great, too! A 2014 with only 33,000 miles; just what we needed! agent, Cliff. He was awesome. Oh yeah...the car is great, too! A 2014 with only 33,000 miles; just what we needed! More
by maryjodailey
Employees Worked With
Clifton Macon
May 09, 2022
Our purchase went smoothly and quickly, delivery was easy, and the car matched our expectations. We feel great about the process and the deal. Our only disappointment was how dirty the interior of the c easy, and the car matched our expectations. We feel great about the process and the deal. Our only disappointment was how dirty the interior of the car was. We found a lot of food wrappers, kids books, etc. inside, along with general dirt. More
by angelmm
Employees Worked With
John,
May 08, 2022
Couldn't be more happy with my purchase. I was a little worried and weary of buying a truck online without having test driven or seeing the truck in person but they made the process so easy I was a little worried and weary of buying a truck online without having test driven or seeing the truck in person but they made the process so easy and before I knew it my new truck was here. Got to test drive it before before I signed the paperwork and felt at ease seems thanks to their 7 day guarantee. Got such a great deal and found the truck I was looking for, I'd recommend them to anyone! More
by BMoore5280
Employees Worked With
Brad was the person who dropped off my vehicle and he was so thorough and kept the process exciting
May 07, 2022
I’m DEFINITELY SATISFIED with my new vehicle. The delivery driver was awesome and I love the welcome pack.Every part of the process was smooth once I picked out the right ride! I’m definitely goi The delivery driver was awesome and I love the welcome pack.Every part of the process was smooth once I picked out the right ride! I’m definitely going to be doing buisness with Carvana again! Everything was Perfect More
by Two3l3v3n
Employees Worked With
Thomas Jankovic
May 07, 2022
Honest and Friendly service. Very easy process from beginning to end. What they say, they stick by. There were no surprises. I would definitely recommend. Very easy process from beginning to end. What they say, they stick by. There were no surprises. I would definitely recommend. More
by Catherine
Employees Worked With
Jason
May 07, 2022
Recently purchased a vehicle from Carvana. All the documents for the purchase were completed (including the loan). I even received email and voicemail confirmation from Carvana that the purcha All the documents for the purchase were completed (including the loan). I even received email and voicemail confirmation from Carvana that the purchase was done and I owned a car. Several days later, I received email from Carvana that the car had previously been purchased and I did not own it after all, due to an error on their website. They wanted me to purchase a similar vehicle, for an additional $2,000 out of my pocket. This may be breach of contract and bait-and-switch. Stay as far away from Carvana as possible! More
by balmerlou
Employees Worked With
None.
