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Carvana
Tempe, AZ
10,129 Reviews
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10,129 Reviews of Carvana
April 26, 2022
Worst experience ever. Two months of delays. Unkept promises including 25 dollars a day it was late. Finally switched to another vehicle as I was told to give up because th Two months of delays. Unkept promises including 25 dollars a day it was late. Finally switched to another vehicle as I was told to give up because they couldn't say if it would ever be delivered. Three moths later no license plates or registration. People are nice but nothing they say comes to fruition or is just untrue. Never again and if anyone asks I will tell them to run away. More
by cmurdy6921
Employees Worked With
Sébastien
April 25, 2022
The Worst Experience Ever. My car was supposed to be delivered and was “pushed” (their term) 3 times. I never got the vehicle. On the 3rd delivery date they called me 15 min be My car was supposed to be delivered and was “pushed” (their term) 3 times. I never got the vehicle. On the 3rd delivery date they called me 15 min before it was supposed to be delivered and told me they couldn’t deliver that day. I was so fed up I cancelled the order - save your time, money and aggravation- Horrible, HORRIBLE, HORRIBLE EXPERIENCE Due to the “Push” I was forced to rent a vehicle. I was promised that I would be reimbursed for this rental - I was told simply upload the receipt and Carvana would reimburse me….. well I’m still waiting for my reimbursement. ZERO confidence in Carvana - Save your time, money, and aggravation. The absolute worst experience ever. More
by Dissatisfied
Employees Worked With
Too many to list - Spent hours on phone with them
April 24, 2022
The process is easy. However they’re warranty is a wast of paper. Two major components of the undercarriage blew off the car on the highway and almost caused an accident. However they’re warranty is a wast of paper. Two major components of the undercarriage blew off the car on the highway and almost caused an accident. The two splash shields came off and the car behind us ran them over at 70 mph. I called and to shorten the drama not covered. That was day 6 during the Easter Weekend Ann nobody to call. So I’m not going to be a good ambassador for Carvana. If they can’t stand behind something like that how will they handle something major! There repair shops are Firestone stores, they sell tires not rebuild transmissions or ac units. Buyer beware is what I have to say. I’ll fix it myself cost will be about 900.00. More
by 2016 Ram 2500
Employees Worked With
Unknown
April 24, 2022
The whole process was very efficient. I was impressed and honestly didn't think I could pick up the car, and was waiting for hickups. Was very satisfied when my Advocate at dealership was I was impressed and honestly didn't think I could pick up the car, and was waiting for hickups. Was very satisfied when my Advocate at dealership was efficient. Took me 20mts from when i started talking to out the door with the Car. Although wait times are longer due to minimal Carvana advocates. Thank You. More
by Test
Employees Worked With
Dont remember name but she was very committed, diligent and efficient
April 24, 2022
Process was very smooth and enjoyable. The only hiccup was there were transportation delays getting the car to Dallas. All in all, it was a lot of fun, and who can say that about buying a The only hiccup was there were transportation delays getting the car to Dallas. All in all, it was a lot of fun, and who can say that about buying a car with the normal process?! More
by Odiesmail
Employees Worked With
Did not get the names
April 23, 2022
Didn't even know I was dealing with a dealership in Arizona! Totally transparent. The vehicle was delivered to our home in excellent condition and completely clean. I was totally fed up dealing with t Arizona! Totally transparent. The vehicle was delivered to our home in excellent condition and completely clean. I was totally fed up dealing with the xxxxxx bags at traditional dealerships and Carvana was a breath of fresh air. More
by Happy Kia Owner
Employees Worked With
I don't remember but he was great!
April 21, 2022
I decided I wanted a vehicle, and found my car within 15 minutes of searching on Carvana. Within the hour, I had finalized my purchase and was relieved I didn’t have to deal with pushy salesmen. I’ve had my minutes of searching on Carvana. Within the hour, I had finalized my purchase and was relieved I didn’t have to deal with pushy salesmen. I’ve had my car a week now and I’m so happy! More
by J.S. Griffin
Employees Worked With
Kirk delivered my vehicle. He did an amazing job of explaining everything to me.
