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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
March 26, 2022
No surprises, everything was just as described, on time and no hassles. When I did have a few questions, prompt, friendly, accurate info provided. Very happy with Carvana! and no hassles. When I did have a few questions, prompt, friendly, accurate info provided. Very happy with Carvana! More
by TessB
Employees Worked With
online assist
March 26, 2022
I've used them before and they were great. .. But, they listed a car on Cars.com and all over California on Craigslist and then when I applied for credit and inquired about the car they said th .. But, they listed a car on Cars.com and all over California on Craigslist and then when I applied for credit and inquired about the car they said that the car wasn't compliant for California emissions. Doubting this I spoke to my local California Alfa Romeo dealer (who has sold dozens of these cars new and used in California) and they confirmed that this particular car was built to be registered in all 50 states. I never received a real answer from Carvana on if this was a clerical error, a fluke, some sort of legitimate reason. More
by cfrank
Employees Worked With
Nick Customer Service
March 25, 2022
I would highly recommend to anyone shopping for a vehicle to shop at Carvana, comfort of being at home shopping instead of dealership to dealership, so many cars to chose from!!! to shop at Carvana, comfort of being at home shopping instead of dealership to dealership, so many cars to chose from!!! More
by sophiedog1964
Employees Worked With
No one directly
March 24, 2022
Website was so easy to use. The customer service was awesome. When I had question there was always a timely response. Francis was awesome and made the experiance where I would t The customer service was awesome. When I had question there was always a timely response. Francis was awesome and made the experiance where I would tell everyone they should get a car this way. More
by torrescatherin2
Employees Worked With
Francis
March 24, 2022
What a sad state of affairs. One hand des bot know what the other is doing. I started a car purchase at the beginning of February. I was kind of excited. I should have known wh One hand des bot know what the other is doing. I started a car purchase at the beginning of February. I was kind of excited. I should have known when they could not tell me when to expect delivery. 10 days later, all of a sudden, I get the delivery notice! Well, then, on the day of delivery, they cancel. One text says transport issues. Another says mechanical issues. No one seems to know. Reschedule. Again and again and again. I had secured a loan and had to have check in hand. Now I am making two car payments. Reschedule again. Finally, it ends on the 20th of March. No car, have to undo a car loan, insurance, warranty I purchase, and from carvana, nothing. More
by desertselleraz
Employees Worked With
Numerous
March 24, 2022
Carvana is the future of auto sales. Can't imagine why I'd ever go or recommend going to a dealership ever again. The process is fast, easy, and looking for your new car on the Carvana w Can't imagine why I'd ever go or recommend going to a dealership ever again. The process is fast, easy, and looking for your new car on the Carvana website/app is fun! Stop going to the dealership and join the future. More
by jake.sbgidaho
Employees Worked With
Sabastian
March 23, 2022
Everything is taken care of online so there is no need to haggle with the salesman at a dealership. Fast processing, conveniently digitized paperwork. haggle with the salesman at a dealership. Fast processing, conveniently digitized paperwork. More
by hunjelly
Employees Worked With
Representative @ Cleveland office
