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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
December 18, 2021
So easy!!!!! Did it all online in minutes!!No “let me So easy!!!!! Did it all online in minutes!! No “let me talk to my manager “ !!!! No sitting at a dealership ALL day! Great deal on my trade! Supe So easy!!!!! Did it all online in minutes!! No “let me talk to my manager “ !!!! No sitting at a dealership ALL day! Great deal on my trade! Super happy! Car buying for the modern age! All my friends and family have been asking “seems too good to be true” It’s too good but it’s most definitely true!! Thanks a million carvana! Love my new car!! More
by Dcmazz01
Employees Worked With
I was so excited I forgot her name
December 17, 2021
Did everything required to purchase a car. Credit score excellent, Carvana after we were approved we jumped through hoops. To make the sale a success, carvana is not worth the time. Better off buying a j excellent, Carvana after we were approved we jumped through hoops. To make the sale a success, carvana is not worth the time. Better off buying a junker off Craig’slist. Vehicle was shipped to delivery hub without a inspection that they claim to do. Our delivery date was the 1st of December which was pushed back initially 2 days then a week then two weeks then two months. Carvana cost us $1,500.00 dollars in related funds to purchasing the vehicle. Insurance we never got to use. Rental cars we had to get because they couldn’t deliver on the contract they signed with us. Totally unreliable and deceptive practices. Not a company that I recommend buying from at all. More
by Epdm1
Employees Worked With
Too many
December 17, 2021
The Carvana car buying experience was quite easy and enjoyable without pressure. My vehicle was delivered on time, clean, and ready to drive. There is documentation that had to be completed on time. I enjoyable without pressure. My vehicle was delivered on time, clean, and ready to drive. There is documentation that had to be completed on time. I completed all my tasks as part of the deal. My trade was easily accepted and the lien was paid promptly within ten days. Carvana customer service is excellent. I had absolutely no trouble getting in touch with a live person. I highly recommend Carvana if you are comfortable with the on line format. They have a 7 day trial period with their vehicles. Good research is necessary when it comes to buying any vehicle. Look for quality and reliability. Overall I give Carvana 5 stars for customer service and honesty. More
by Artie
Employees Worked With
I don't remember. The team and delivery guy was prompt and courteous.
December 17, 2021
I contacted them on several different vehicles and I was told that a couple of them were available but I would immediately log in and they had a purchase pending. I don't recommend them. told that a couple of them were available but I would immediately log in and they had a purchase pending. I don't recommend them. More
by Moodymom43
Employees Worked With
I don't remember.
December 17, 2021
If you find the car from official carvana website is fine I guess but if you find the car that on carvana from other websites it seems like it's not updated and long gone. I guess but if you find the car that on carvana from other websites it seems like it's not updated and long gone. More
by rawa.sephiroth
Employees Worked With
It's auto response by bot I guess.
December 16, 2021
I am so impressed with Carvana and the Nashville team! Highly efficient, professional, courteous, and kind! I thoroughly enjoyed my experience! Thank you so much! Oh, and I love my car! Highly efficient, professional, courteous, and kind! I thoroughly enjoyed my experience! Thank you so much! Oh, and I love my car! More
by Angie
Employees Worked With
All of them
December 16, 2021
Most convenient and easiest car shopping experience ever. Took about 10 minutes to order the car I wanted on-line and the next week it was in my driveway, delivered for free. Took about 10 minutes to order the car I wanted on-line and the next week it was in my driveway, delivered for free. More
by birt.franklin
Employees Worked With
Clarence
