
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
After a disappointing experience with Vroom where they gave me one price, but attempted to have me sign a contract with a lower price, I ended up selling to Carvana with a super easy process and a higher gave me one price, but attempted to have me sign a contract with a lower price, I ended up selling to Carvana with a super easy process and a higher offer than Vroom. The paperwork was super easy, the appointment was convenient, the hand off was very easy as well and the guy who picked it up was super nice. He even fedexed back the toll pass I forgot in the car. The only drawback is that apparently the check he showed up with couldn't be deposited via online banking and I had to go into the bank to do it, which seems to be a common issue. Overall very satisfied with the experience. More
The process for trading in our vehicle was incredibly simple and smooth. We shopped around to dealers in the area and other online dealers and Carvana offered us both the best price for our car and the b simple and smooth. We shopped around to dealers in the area and other online dealers and Carvana offered us both the best price for our car and the best price for the new vehicle. They did have to delay the delivery of our new vehicle by 2 business days. However, it is a pandemic and I understand some things are out of their control so I won’t knock them a star for that. They were very communicative during the whole process. More
While the car and the delivery were solid. There was a lot of confusion around the delivery, had to call and spend an hour on clearing up. They also messed up my deposit transfer and now making me provid lot of confusion around the delivery, had to call and spend an hour on clearing up. They also messed up my deposit transfer and now making me provide a wire transfer or certified check which would be no big deal, but the state I’m in doesn’t have a branch More
Very professional and easy to work with. Car came right to my door ready to go exactly as described. Absolutely no salespeople to deal with. Will use again in the future. to my door ready to go exactly as described. Absolutely no salespeople to deal with. Will use again in the future. More