
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
I haven't had a problem so far. I did have to return the first car because the electric nine didn't hold a charge but the exchange was easy and I haven't had a problem out of my new I did have to return the first car because the electric nine didn't hold a charge but the exchange was easy and I haven't had a problem out of my new one. My only complaint is the 2nd car wasn't nearly as well cleaned and detailed as the first one but it wasn't gross either. More
I am very happy with the customer service. I sold my car to them in 2022 an bought a 2016 that is in brand new condition. I realize that the former owner should receive credit for this as well I sold my car to them in 2022 an bought a 2016 that is in brand new condition. I realize that the former owner should receive credit for this as well. It's very difficult to find a used vehicle that is well taken care of. More
We traded our car at the Carvana location in Atlanta GA, the service sucked, the people were rude, and when they pulled our car from the vending machine it had a screw in the tire they couldn’t do anything the service sucked, the people were rude, and when they pulled our car from the vending machine it had a screw in the tire they couldn’t do anything about and the hood was faded which was not in the pictures on the website. Knowing it was that big of a deal, we accepted the car anyways, had to plug the tire when we got home, and buff the hood. Our car we traded also had 6k less miles than we thought when we registered the trade in on the website, I was told it would be updated before we signed and it was not. More
People need to stop being fooled by Carvana and they need to have their dealer license pulled in colorado. My story starts February 9th, 2023. The day I was supposed to receive a car I financed to start a n to have their dealer license pulled in colorado. My story starts February 9th, 2023. The day I was supposed to receive a car I financed to start a new chapter in my life after already having to file it as a chapter 7 bankruptcy. The vehicle was delayed until March 1st, 2023. All I was told by carvana was for tires issues. Well when it showed up, it had tire issues, and my nightmare began. It has cost me countless hours on the phone with SilverRock, Carvana and Red Rock Honda, and I'm still left with a literal ticking timebomb. The car is still needing work carvana refused to help with anything further leaving me with more repairs. It cost me my job, for not having reliable transportation, anxiety, tears and panic attacks. I have never regretted a decision more in my life and I worked for Uber ATG-Tempe and TuSimple! Starting miles as of 3/1/23: 87,543 Miles as of this review: 89,880... most of this was the 60 mile one way journey to the dealer for the multiple repairs. Repair list: Tire pressure sensor Brake pads Rotors x4 Alignment Oil pressure indicator check, was referred to dealer. Engine replaced with a used one... Rear main seal. STILL NEEDS: Timing belt and Hydraulic tensioner (but may not fix the valve noises heard on the new/used engine though) Air vent control module Bluetooth malfuctions Strange metallic vibration sound Rough idle and limited power Horrible unnatural gas mileage. More
I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received. business. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received. More
They made it very easy for us! Would purchase again (if they are still in business five years from now) Would purchase again (if they are still in business five years from now) More
My first experience with Carvana and better than I expected. The only area to improve in my experience was your system's assumption that I knew how to do all my tasks over a weekend when I couldn't t expected. The only area to improve in my experience was your system's assumption that I knew how to do all my tasks over a weekend when I couldn't talk to my insurance agent to get a new policy verification. May not have been an issue if I had purchased before a Friday evening, but your system kept cancelling my order because I didn't know how to get through the insurance hoop on Saturday or Sunday. A live person could have probably coached me through it with less frustration. More