
Carvana
Tempe, AZ
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10,130 Reviews of Carvana
I without a shadow of a doubt use this service again. Customer Service is superb. I ordered a 2016 Jeep Compass, the car came with a full tank We were able to test drive it. The young lady that delivered Customer Service is superb. I ordered a 2016 Jeep Compass, the car came with a full tank We were able to test drive it. The young lady that delivered our car was knowledgable explained in great detail how we would get our plates, was also a notary. The ease of this process I cannot praise enough. The car was delivered to our house, it was contactless. They had a folder that contained all of our paperwork. It was so efficient. More
Best experience ever and I love my car best purchase ever and the delivery went smoothly and the person was super nice and helpful with everything. and the delivery went smoothly and the person was super nice and helpful with everything. More
After several bad experiences with salesman at dealers I decided to buy on Carvana. Simple, easy, and one of the best customer service experiences I've ever had! LOVE Carvana, I will never ever set foot in decided to buy on Carvana. Simple, easy, and one of the best customer service experiences I've ever had! LOVE Carvana, I will never ever set foot in a dealership again. More
I was a little hesitant to buy a car unseen over the internet but was a great experience. I had a chance to look it over & take it for a 5est drive when it was delivered. Paperwork was convenient and internet but was a great experience. I had a chance to look it over & take it for a 5est drive when it was delivered. Paperwork was convenient and Carvana did a great job getting everything set up for me. Very happy with my experience and love my new-to-me car. More
Delivery was perfect Customer service was great Luna Delivery was perfect Customer service was great Luna the delivery expert was excellent and very helpful First time I bought from online auto sal Delivery was perfect Customer service was great Luna the delivery expert was excellent and very helpful First time I bought from online auto sales It was way better Than the games at a regular dealership I was a salesman I know the games they play More
After spending 2 weeks at dealerships dealing with salespeople; i'd near had enough. A friend suggested 'Carvana'. I did a little homework, pulled up the website and began to browse. I honed in on salespeople; i'd near had enough. A friend suggested 'Carvana'. I did a little homework, pulled up the website and began to browse. I honed in on a vehicle that presented quite well and decided to 'go for it'. I began the purchase process and was delightfully surprised with the relative ease. I have and will continue to recommend 'Carvana' to friends and family. More
Carvana is so easy to work with. They cut out a ton of work when it comes to DMV paperwork and their online portal is so easy to use. Everything they do is fast and efficient. If you've never bought onlin work when it comes to DMV paperwork and their online portal is so easy to use. Everything they do is fast and efficient. If you've never bought online before, dive in with Carvana. I can't recommend them highly enough. My experience was flawless! More
Carvana is not dependable. I really wanted to like Carvana, but was disappointed. My family depended on receiving the car on time, but Carvana rescheduled last minute for a week later. This completely Carvana, but was disappointed. My family depended on receiving the car on time, but Carvana rescheduled last minute for a week later. This completely trashed our family plans and Carvana's customer services was not helpful with finding solutions. They would not even listen to the issue and basically reply the same canned response every time. More
Overall the experience was good. Customer service reps did not understand how to handle a ID theft alert on the credit report which did cause me a lot of time explaining to them what should be done. So fa did not understand how to handle a ID theft alert on the credit report which did cause me a lot of time explaining to them what should be done. So far I love the vehicle. More
So many cars to choose from at the convenience from my own home at any hour of the day! I was able to call customer service at Carvana and speak to someone who answered my questions! own home at any hour of the day! I was able to call customer service at Carvana and speak to someone who answered my questions! More