Carvana

It was a little wait before my car was delivered, and there were some hoops to jump through in order to finance on my own, but the overall experience was overwhelmingly positive. The outage of mind offer there were some hoops to jump through in order to finance on my own, but the overall experience was overwhelmingly positive. The outage of mind offered by having 7 days to drive the car before committing was wonderful. More

Best experience buying a car I’ve ever had. Extremely customer friendly. The selection is extensive and the vehicles are in great condition. All scratches/chips/fading is shown on the app/site. Will defi customer friendly. The selection is extensive and the vehicles are in great condition. All scratches/chips/fading is shown on the app/site. Will definitely buy from Carvana again More

Everything went well, was super, super easy, and was truly a one stop shop for everything. Love the 7 day trial period too. My only complaint is that I got a one-day notice that the delivery was delayed truly a one stop shop for everything. Love the 7 day trial period too. My only complaint is that I got a one-day notice that the delivery was delayed one week. More

I have terrible credit carvana still got me the car that I wanted at a decent payment is very little down. It’s an extremely nice car I think I brought her to me was wonderful everybody on the phone was won I wanted at a decent payment is very little down. It’s an extremely nice car I think I brought her to me was wonderful everybody on the phone was wonderful More

If only everything in life could be THIS easy and stress free! ;) What a great experience! I definitely enjoyed the convenience of shopping online and having my new ride be delivered to me! The Customer free! ;) What a great experience! I definitely enjoyed the convenience of shopping online and having my new ride be delivered to me! The Customer Service Rep and Delivery Guy were very patient, professional, and answered ALL of my questions. Also, the communications that I did receive were timely and necessary. No pressuring texts or emails EVER during the entire process! I HIGHLY recommend Carvana and will likely be a return customer in the years to come! Keep up the good work Carvana! You guys ROCK! More

I would rate them higher, except for the way funding was handled which ultimately delayed the delivery of my car. We were doing the automatic withdrawal from our checking account which they stated would t handled which ultimately delayed the delivery of my car. We were doing the automatic withdrawal from our checking account which they stated would take approximately 3 days. These 3 days came and went and they still said they did not have the money. Our bank said the payment went the next day. It took an extra phone call a week later to press them to check that the funding was available. Because of this they did not ship my car on time. The person I spoke to said that sometimes they just drag their feet on processing payments. They did recommend us going directly to our bank to complete a wire transfer, but our bank was by appointment only during COVID and an hour away. In the meantime, my money is is limbo and I didn't get my car on time forcing me to take a day off of work. Then on the rescheduled delivery they were unable to delivery my car because they did not have the proper equipment. Instead, they had me Uber (they paid) to their facility 1.5 hours away. For this, they did give me an extra 100 miles for the 7 day return. The car was clean and in good shape. The staff at the pick up facility was nice, accommodating and helpful which is better than most "regular" car dealers, no upsell. More

The car is good, customer service was outstanding!! Very easy way to buy a car but the inside could cleaned better, the interior was dirty. easy way to buy a car but the inside could cleaned better, the interior was dirty. More

On the whole, the process went very well. I requested home delivery but was notified the night before that this dealer was short-staffed, and I could get it at the appointed time if I came in person, oth home delivery but was notified the night before that this dealer was short-staffed, and I could get it at the appointed time if I came in person, otherwise it would be several days later. So I drove there and all went really well. I had my mechanic inspect it. It needs work on the brakes and new spark plugs. I talked to the company that offers the limited warranty (SilverRock) and they were easy to work with as well. The only reason not to give 5 stars is that my mechanic found the oil level was way too high. I asked them to drain it back to the Full mark. I’m not sure who put the oil in but I feel like Carvana should have caught it. More