Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
10,143 Reviews of Carvana
June 09, 2023
This was the easiest car buying experience ever! No driving from carlot to carlot looking for a good car then spend hours in there doing the paperwork. I got to sit at home and o it all from phone No driving from carlot to carlot looking for a good car then spend hours in there doing the paperwork. I got to sit at home and o it all from phone. Was super easy and my delivery driver was super Cool and professional explained very good details. I will 100% buy from carvana again no doubt! More
by Mhough
Employees Worked With
Dameon haley
June 07, 2023
Very disappointing will never trust this process again, delivered a car that had almost no oil in it and there was damage that was not revealed in the sale docs. the delivery person was pleasant, when I delivered a car that had almost no oil in it and there was damage that was not revealed in the sale docs. the delivery person was pleasant, when I pointed this out they just said OK I'll take it back without flinching, seems like it didn't matter to them if I took it or not. I kept the car went to Autozone and put oil in it and took it to my mechanic to check it over and decided I would keep it and do any repair on my own. . More
by pvdelzen2
Employees Worked With
N/A
June 06, 2023
Had the van 7 days and have spent $1500 to fix it. Hoses were broke that go to transmission so was leaking transmission fluid. Back breaks are locking up so have to replace routers and breaks. Front t Hoses were broke that go to transmission so was leaking transmission fluid. Back breaks are locking up so have to replace routers and breaks. Front tires were dry rot so had to buy 2 new tires. I have not Even made my 1st payment and I have put alot of money just so the van is safe. More
by sabrinaweesner
Employees Worked With
Did online
June 06, 2023
I did have to put new tires on it, but I recognized that when I picked up the car. The price and especially the mileage - 2018 with 24,100 miles made it worth it to spend the money. I was expecting to when I picked up the car. The price and especially the mileage - 2018 with 24,100 miles made it worth it to spend the money. I was expecting to have to put some money into it, after I had purchased it, and it turned out less than what I anticipated. Did not deliver car to me, had to go pick it up, but it was only a couple of miles away, so not a big deal. More
by Dragonfyree
Employees Worked With
Not sure
June 05, 2023
Very fast and user friendly application. Only issue was description of imperfections, found a few more than furnished from the listing. If they process registration on time, will definitely Only issue was description of imperfections, found a few more than furnished from the listing. If they process registration on time, will definitely buy from them again. More
by Daniel
Employees Worked With
N/A- there were several customer service reps that called
June 03, 2023
Changed pick up day multiple times. Once car was pulled out for me, gentleman just handed me the keys and walked away. Didn’t ask me if I had any questions or anything. Car was not w Once car was pulled out for me, gentleman just handed me the keys and walked away. Didn’t ask me if I had any questions or anything. Car was not washed on outside. Interior was clean. I spoke with multiple people on the phone and explained I wanted to keep my old plates and just transfer them to new vehicle. Also said this to gentleman when I picked up the new vehicle and he made me fill out paperwork to do the plate transfer. Got my new registration in mail and it is not for my old plates and they sent me new ones. I have personalized plates. That is why I wanted them transferred. The response from Carvana was I have to go to motor vehicle and fix it. Sure, I can just take a day off from work to go fix your mistake. No problem. Also, the little issues with the car on the website when purchasing, like light scratches on paint or chip here were correct. But definitely did not list everything with vehicle. Found plenty of other issues or broken things. Not enough for me to return it but just a pain because now I have to pay and get these little issues fixed. When talking to staff on the phone during the buying process, everyone was great. Problem was, I had to initiate the calls to find out info and progress. No one reached out to me. And there were some issues, so thankfully I did keep calling to find out what was going on. More
by Cash Sheets
Employees Worked With
Don’t know names
