
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,129 Reviews of Carvana
Received a call from carvanha it was not listed properly it had lots of body damage was re painted and nowhere no photos or description showed this. I return the car the same day at my expense and I am st it had lots of body damage was re painted and nowhere no photos or description showed this. I return the car the same day at my expense and I am still waiting for my money to be refunded. I've been trying for over 3 days to reach them via telephone and been on hold for over 3 to 4 hours per time in still cannot reach anybody and have no idea where my money is. More
This is my second purchase with Carvana. Our first purchase was so simple and easy a year later we came back for a second vehicle. This experience was good but a little rockier than the first. The car purchase was so simple and easy a year later we came back for a second vehicle. This experience was good but a little rockier than the first. The car battery was dead and the vehicle wouldn't start. After jump starting the car everything was great. Sadly this happened three more times in the next couple of days. We were able to go through Carvana's warranty and get the battery replaced. Just a bumpy way to start car ownership. More
Couldn’t find the car I wanted with the payment that would make me happy. Called the number and within an hr I had the car, payment and all papers signed. The lady I spoke to was absolutely awesome. would make me happy. Called the number and within an hr I had the car, payment and all papers signed. The lady I spoke to was absolutely awesome. She really listened to what I was saying and was determined to get me what I wanted and she succeeded. More
Shopping was simple and fast. Upon delivery, I noticed the interior wasn't very clean. Everyone I know selling a used xar would have done a better job. But cleaning is easy, I'm glad all mechanical item the interior wasn't very clean. Everyone I know selling a used xar would have done a better job. But cleaning is easy, I'm glad all mechanical items are fine. Truck only came with one key (smartkey). There should have been keys for the factory boxlink cleats in the bed as well. More
Everyone was very helpful and the process was easy and simple. They made the process stress free and I enjoyed receiving my new car through Carvana. simple. They made the process stress free and I enjoyed receiving my new car through Carvana. More
Everything went smoothly. Car delivery was delayed a couple of days. Otherwise, no issues. Appreciated the convenience, especially Carvana taking care of the registration process. The easiest car purcha couple of days. Otherwise, no issues. Appreciated the convenience, especially Carvana taking care of the registration process. The easiest car purchase ever! More
I definitely took my time before making a purchase via Carvana. It was a smooth process will a minimal glitch. Carvana staff was friendly & professional. The hardest part was waiting on delivery of my pur Carvana. It was a smooth process will a minimal glitch. Carvana staff was friendly & professional. The hardest part was waiting on delivery of my purchase. Gillian, the associate who delivered the vehicle was cool as xxxx! If asked I will most definitely big up Carvana to family & friends. More
Best experience ever! I will never go to the traditional dealership again!!! I love the text message to keep in informed. I arrived and the experience with the vendor machine was wonderful!! I was in and dealership again!!! I love the text message to keep in informed. I arrived and the experience with the vendor machine was wonderful!! I was in and out with 20 min and was able to drive for 7 days to make sure it was the perfect fit! More
Very easy process to purchase a car at a reasonable price. The only complaint is talking to a sales person I didn't always get the dame person. Apparently they didn't have access to my pending purchas price. The only complaint is talking to a sales person I didn't always get the dame person. Apparently they didn't have access to my pending purchase records and a lot of the information had to be repeated. Other than that the process was smooth. The car has been great so far and my is very happy with it. Thanks for a great experience. More