
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
The car I chose was better than expected and selling my car to Carvana was a very easy process! I’m having difficulty with communication regarding a registration issue they said I had. Carvana stated they car to Carvana was a very easy process! I’m having difficulty with communication regarding a registration issue they said I had. Carvana stated they emailed the info days ago and every day I ask for it and have never received it. Can’t get a hold of a live person as I don’t have over 30 mins to wait on hold. More
As a second time buyer I was very disappointed to have my delivery date missed twice due to errors that could have been prevented. Erroneous scans on the vehicle location delayed delivery by over two additi delivery date missed twice due to errors that could have been prevented. Erroneous scans on the vehicle location delayed delivery by over two additional weeks. Lots of apologies but no corrective actions taken. More
The car is a 2020 Camry that needs an alignment and wheel rotation process easy door cracks when open , armrest torn , headliner dirty beware please rotation process easy door cracks when open , armrest torn , headliner dirty beware please More
The process of buying was very easy. I actually sat in my recliner and bought a car. Now actually getting possession was a bit tricky. I went to pick up twice and there were issues. But finally had them deli recliner and bought a car. Now actually getting possession was a bit tricky. I went to pick up twice and there were issues. But finally had them deliver and it was very easy. More
Great trade in offer. Found a vehicle I loved. Easy financing and fast delivery. Great advocate. Everything passed on Carvana inspection. proved to not be accurate. Paid for my own inspection due financing and fast delivery. Great advocate. Everything passed on Carvana inspection. proved to not be accurate. Paid for my own inspection due to visible tire damage on all 4 tires. All failed, battery failed, alignment failed, cabin and engine air filters failed. No way did this truck have a prior inspection. But it was all fixed for me. Quite time consuming though More
They were in constant contact with texts, calls, & emails. Every car was at my fingertips. No pressure! It was awesome! Couple glitches as far as the app & website, but pretty great! emails. Every car was at my fingertips. No pressure! It was awesome! Couple glitches as far as the app & website, but pretty great! More
This is the second vehicle we purchased from Carvana since 2017. What an amazingly easy process! We love the attention to detail and superior service! We still have the first vehicle we bought and whe since 2017. What an amazingly easy process! We love the attention to detail and superior service! We still have the first vehicle we bought and when we are ready to replace it, we will be back. Friends and family are amazed! If you are nervous about purchasing online, don't be! Everyone we worked with was professional and friendly. The staff, service and vehicles are all top rate! Highly recommend! More
Great delivery experience! The entire process was simple and quick. The associates were very helpful, unfortunately I can not remember names but everyone was exceptional and I am loving my truck! and quick. The associates were very helpful, unfortunately I can not remember names but everyone was exceptional and I am loving my truck! More
From beginning to end everything went perfectly , I even changed my mind after delivery and exchanged cars ! Delivery guys , both, were awesome ! Car was even better than I anticipated! Process was enjoyabl changed my mind after delivery and exchanged cars ! Delivery guys , both, were awesome ! Car was even better than I anticipated! Process was enjoyable & easy ! More
Absolutely amazing customer service. I am still shocked how easy the whole process was from picking a vehicle, to financing to having the vehicle delivered to my driveway. Carvana has PERFECTED the online how easy the whole process was from picking a vehicle, to financing to having the vehicle delivered to my driveway. Carvana has PERFECTED the online car buying experience. More